2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver
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BB
Greater than one weekThe 32 GB RAM allows me to do the jobs I need and work on multiple projects at once. Ive been very happy with this computer and its functions. Its also very stylish for those which this matters. My only negative I would mention is that battery life is only fair. I was hoping it would be better. Overall you cant go wrong with this purchase.
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Dissatisfied customer
> 3 dayWORST EXPERIENCE EVER. I SHOULD HAVE LISTENED TO EVERYONE WHO TOLD ME TO BUY AN HP. THIS COMPUTER OUT OF THE BOX WAS SLOW AND FELT LIKE IT WAS INFECTED WITH A VIRUS. I HAVE BEEN IN INFORMATION TECHNOLOGY MY WHOLE LIFE SO I CAN INTELLIGENTLY GIVE DELL AN F- DELL SUPPORT WAS HORRIBLE. SAID I NEEDED TO BUY A SOFTWARE WARRANTY FOR A BRAND NEW COMPUTER. DO-NOT-BUY-THIS COMPUTER!!!!!!!! I GUESS I AM OFF THE PC GEEKS AT BEST BUY TO GET MY BRAND. EW LAPTOP FIXED. THANKS DELL.
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Sean Tropsa
> 3 dayAfter 6 months the motherboard died on my laptop. Dell replaced and less than a week later it is back to being a brick. Not exactly what I would expect from a $2500 laptop.
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Amador Cuenca
> 3 dayThe description says Windows 10 Pro, but I got it with Windows 10 Home. :-/
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W. K.
16-11-2024The computer itself and its internals works. V Good 4k monitor. However it is totally unusable without a separate mouse and keyboard and if I have access to those I will use my gaming PC with its twin 27 4K Dell monitors. The keyboard and trackpad are simply unusable. Nontravel on the keys and thentrackpadsimplyn doesnt work. It took meb10 minutesntontgryahdntypenthisnsentence. If this is what you want your emails to look like buy this computer.
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Really want to love this computer
> 3 dayI’m not leaving a full review, because I can’t unlock the XPS’s capabilities. I can not download the programs I need due to the WiFi chip. From previous reviews, I knew this was an issue before I bought it and I kinda thought Dell would correct the issue for PR reasons. So, as others have done, i’ve ordered the Intel chip to replace the Killer chip. I really was hoping I wouldn’t have this problem because it’s supposed to be an awesome computer. I also don’t want to wait on Dell for the easy fix.
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Dad
> 3 dayNice laptop. Very fast. However, you can not use a USB or Thunderbolt Dock or hub to connect a mouse or keyboard. The 9570 only has two USB ports. So if you are docking it or using it for presentation purposes at a client, you will not have any free ports for thumb drives, etc..
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Louis Richner
> 3 dayWhat can I say... This is my first product review on Amazon. I purchased the XPS 9570 back in 2018, so Ive had almost 3 years of use. The same day I got my new laptop, the screen stopped working. I went through the headache of clearing out all personal information and resetting passwords, so that I can send it in for repair. When the laptop first arrived, these were the issues: - Screen wont turn on - Very loud fans - Trackpad double clicks on single press - Extremely slow USB-C performance - Extremely slow internal SSD performance - Poor battery life - Battery drains while sleeping Sent the laptop for repair and got it back. Nothing got really fixed except for the poor SSD and USB-C performance, because guess what.... after a couple days of use, THE SCREEN DIDNT TURN ON AGAIN! At that point, I had lost trust in Dell and this extremely expensive laptop that I was supposed to use for work. I paid $2,500 and ALL excitement for a brand new machine (that was supposed to replace my MacBook Pro) was gone. I sent it for repair a second time and the screen finally worked when it came back, but the trackpad was still an issue and the colors on the screen looked off compared to when I first got it. Frustrations aside, I decided to live with it. Fast-forward a few years, I was able to use this laptop for work. I got to a point where I began trusting it a little more, but still felt I didnt get anywhere near my moneys worth. Today, ladies and gentlemen, Feb. 28, 2021, almost 3 years since purchased, Ive had my last straw.... My screen died YET AGAIN! I had a HUGE livestream gig yesterday. Can you imagine if my laptop screen suddenly decided to stop working?! Its sad to say, but Dell used to be a brand I looked up to and now I can confirm they are the worst. Dont buy Dell if you want reliability and a great product.
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I. Moylan
> 3 dayReported to ship with Windows 10. It comes with Windows 10 Pro pre-installed. The computer crashed after installing some updates which failed, so I ran a system restore, which also failed. The built-in OS recovery tools all failed. Downloaded the USB OS Support Assist / Recovery tool from Dell official website and it installs W10 Home, not Pro. Spent 2 hours on the phone with Dell support, Dell claims this is because this is an unofficial 3rd party seller and the description is incorrect. They are unwilling to provide an upgrade back to W10 Pro, which the machine shipped with, because in their support database it is listed as a W10 Home machine. Buyer beware. Like the computer otherwise.
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Achanthorn1234
> 3 dayAfter careful reviewing the Razor 15 and Surface Book 2, I decided to go with the XPS 15 9570. This machine does what it says. Ill get to the point with the pros and cons. Note: I did apply new thermal paste, updated bios and drivers, and use Intel XTU and Dell Power Management to get my results. You may have different results than mine. XPS 15 9570 4k, 500 NVME m.2, 16 DDR4, I78750H, GTX 1050 TI, Intel Wireless AC-9260 Pros: Powerful for everyday use and heavy loads. Aesthetically pleasing KEYBOARD (probably on par with the best MAC keyboards pre-2017) Video editing and photography (enable CUDA) 4k Screen is the best in the industry for laptop Fast and responsive Fingerprint reader in power button All ports you need Can game casually (Total War @ max settings >120 FPS; Dying Light @ max settings > 70 fps; Skyrim SE @ max setting >60 fps; Rise of Tomb Raider @ high settings > 60 fps (all these settings are dependent on your own preferences) Heaven benchmark @! ultra 1080 >60 fps. Neutral: Fan noise. Combination of power management, undervolting, and thermal paste greatly reduced fan noise almost completely from everyday tasks (office, web, emails, Netflix, etc.) It will come on very minimally (2 of 10 loudness scale) when using Thunderbolt 3 port to connect dock or multiple monitors. I believe this is due to the heat built in the area which cannot dissipate properly. Another tip is to make adjustments in the Nvidia control panel to only allow certain apps to use the discrete card, which reduces heat. It seems the fan comes on more if you use the discrete graphics card. The intel integrated graphics can handle everyday apps. Cons: Fan noise can be loud while gaming and video editing (4k) Fingerprints on the dash Lid is tight and will require two hands at times Battery on full performance mode with 100% brightness only lasts about 4 hours or so; higher when performance is decrease. Setting dell power manager to quiet mode throttles CPU Screen automatically dims at times even with dim function off. The awful camera placement Thermals could be better (hence all my adjustments Ive made to make it better) Conclusion: The XPS 15 9570 is almost a perfect laptop. Thought Dells quality control seems lacking, I got my self a full working version and it doesnt not disappoint. Out of all the laptops Ive owned, Ive best pleased with this unit. Ive owned Macbook Pro 15, Surface Pros line, other Dell laptops. If you want something that works, dont mind the Apple Tax, and dont mind some level of a closed system, I would get a Mac. (Avoid the last two models, look for a pre-2017 model) Think of it as an automatic transmission car, you press the gas and it goes. If you want something that is powerful and customization at a competitive price, get a windows machine, specifically XPS 15 9570. Think of it like a manual transmission car, you have more control of the car output of power. But you have to know what youre doing. Dell is coming out with an OLED version of the laptop, if not in a hurry, I would wait for that. But its the best bang for your bucks for a machine that will do everything you throw at it with great performance, unless youre a heavy gamer then there are better options.