2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver
-
Brian Johnston
> 24 hourProbably the best laptop Ive ever owned. Came exactly as described, with Windows 10 Pro. This machine is solid, super fast, amazing screen, and its a work horse. My one complaint is the camera, its in a horrible location. People are either looking up your nose, or watching your fingers type. For me, I dont use the camera, so it is a non-issue. I would highly recommend this machine for editing video and designing graphics.
-
Louis Richner
> 24 hourWhat can I say... This is my first product review on Amazon. I purchased the XPS 9570 back in 2018, so Ive had almost 3 years of use. The same day I got my new laptop, the screen stopped working. I went through the headache of clearing out all personal information and resetting passwords, so that I can send it in for repair. When the laptop first arrived, these were the issues: - Screen wont turn on - Very loud fans - Trackpad double clicks on single press - Extremely slow USB-C performance - Extremely slow internal SSD performance - Poor battery life - Battery drains while sleeping Sent the laptop for repair and got it back. Nothing got really fixed except for the poor SSD and USB-C performance, because guess what.... after a couple days of use, THE SCREEN DIDNT TURN ON AGAIN! At that point, I had lost trust in Dell and this extremely expensive laptop that I was supposed to use for work. I paid $2,500 and ALL excitement for a brand new machine (that was supposed to replace my MacBook Pro) was gone. I sent it for repair a second time and the screen finally worked when it came back, but the trackpad was still an issue and the colors on the screen looked off compared to when I first got it. Frustrations aside, I decided to live with it. Fast-forward a few years, I was able to use this laptop for work. I got to a point where I began trusting it a little more, but still felt I didnt get anywhere near my moneys worth. Today, ladies and gentlemen, Feb. 28, 2021, almost 3 years since purchased, Ive had my last straw.... My screen died YET AGAIN! I had a HUGE livestream gig yesterday. Can you imagine if my laptop screen suddenly decided to stop working?! Its sad to say, but Dell used to be a brand I looked up to and now I can confirm they are the worst. Dont buy Dell if you want reliability and a great product.
-
Really want to love this computer
> 24 hourI’m not leaving a full review, because I can’t unlock the XPS’s capabilities. I can not download the programs I need due to the WiFi chip. From previous reviews, I knew this was an issue before I bought it and I kinda thought Dell would correct the issue for PR reasons. So, as others have done, i’ve ordered the Intel chip to replace the Killer chip. I really was hoping I wouldn’t have this problem because it’s supposed to be an awesome computer. I also don’t want to wait on Dell for the easy fix.
-
Misael Vallejo
> 24 hourVery good product
-
Saimon
> 24 hourLove just about everything about this laptop except for the thermals. The temperature reaches high during idle which makes the fan always run killing the battery in the process. They should have gone with better thermals and 4 cores instead of 6.
-
JCJR85
> 24 hourThis is an excellent laptop. In this configuration, the computer is very fast. The Processor breezes through the most demanding applications, the large amount of RAM is ideal for ever more intensive applications, the GPU can handle the latest games on high settings and will give future proofing for the coming years. The SSD gives a hard drive which is fast and efficient. The star of the show is the 4k touchscreen! This screen is amazing; beautifully bright with a rich and vibrant color display. Comparing my screen to an older laptop is like night and day; no washed out colors on this laptop. I am seeing new colors in websites and applications which I have never seen on my old laptop. The touch screen is also responsive. This computer is the perfect configuration for someone who wants a computer that can do everything good. It can do the basic like browsing and office work, it can do photo and video editing, it can play the latest PC games on decent settings. If you are a professional who needs a good computer to do work, but dont want the teenager-esqe Alienware for gaming, this is the computer for you. This is by far the best laptop I have ever purchased.
-
I. Moylan
> 24 hourReported to ship with Windows 10. It comes with Windows 10 Pro pre-installed. The computer crashed after installing some updates which failed, so I ran a system restore, which also failed. The built-in OS recovery tools all failed. Downloaded the USB OS Support Assist / Recovery tool from Dell official website and it installs W10 Home, not Pro. Spent 2 hours on the phone with Dell support, Dell claims this is because this is an unofficial 3rd party seller and the description is incorrect. They are unwilling to provide an upgrade back to W10 Pro, which the machine shipped with, because in their support database it is listed as a W10 Home machine. Buyer beware. Like the computer otherwise.
-
Katie
> 24 hourI really liked the computer but the display doesnt work 100% of the time. While customizing the desktop to fit what I need, the display cut out and wouldnt come back on for a while. So I returned it :(
-
Agnieszka Flizik
> 24 hourIt worked OK to start, but then.... The audio started malfunctioning (I use lots of VOIP for work, so its a big issue), so much so that now it can be completely garbled at times. The wifi stops sometimes, for no reason; just now, I am on the internet with my old HP with no problems -- this computer has already lost and regained connection at least five times. In the middle of - nothing - it will start revving up and overheating. The keyboard / touchpad sometimes do not work too well -- I have not been able to figure out why sometimes I cannot type things into Excel or PPT. I hope I can get some money back returning it. There is really no point holding on to it. I cant count on it working when I need it!
-
W. K.
> 24 hourThe computer itself and its internals works. V Good 4k monitor. However it is totally unusable without a separate mouse and keyboard and if I have access to those I will use my gaming PC with its twin 27 4K Dell monitors. The keyboard and trackpad are simply unusable. Nontravel on the keys and thentrackpadsimplyn doesnt work. It took meb10 minutesntontgryahdntypenthisnsentence. If this is what you want your emails to look like buy this computer.