2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver
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susan thompson
> 3 dayI love the size , looks like a notebook ,but no its laptop...with all the bell and whistle. It has touch screen (how cool is that). It has Cortana . ( she talks to you). Wirless to your printer and mouse. OH! did I mention the size perfect.
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Manuel Daponte
> 3 dayPROS: Its a nice laptop, fast for the money, touch screen, track pad, enough memory for the kids homework.
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arnaldo d rodriguez
> 3 dayGreat!
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Elisenia Perez
> 3 dayWorth the money and it’s super light weight
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Mary I.
> 3 dayBeware
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Joseph Smith
> 3 dayI purchased this laptop and received it quickly. I am sorry that I ever purchased this. In order for the screen to be clear and crisp, the screen has to be tilted in an unnatural position -- far back. In addition, although I just purchased it brand new, HP is giving me only 8 months warranty instead of 12 months. I guess Amazon had this laptop since March, so that is the date they want to use for the warranty. I have been on the phone with HP all afternoon, and I am up to 4 hours now. I have been transferred to many people, and no one seems to be able to fix the screen /picture issues. The laptop also got stuck on night mode when we tried to make adjustments! The model is apparently quite outdated (which I did not know), and HP has me downloading update after update to no avail. Save yourself some aggravation. DO NOT BUY THIS!
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Char
Greater than one weekProblems started about 1 month after purchase. 1day after return date,of course!!! Freezes every 5 minutes or so. Tech support,NO help so far. Also had trouble getting it to charge. Had to get tech support twice. Big mistake!!!
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Glendalys
Greater than one weekIm giving it 4 stars because at times when I am scrolling on a page the screen turns black for a few seconds.
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Michelle
> 3 dayI purchased this computer on December 7, 2020 and its 7/7/22 now. The hard drive crashed and does not work. I havent even owned the computer for 2 years and its dead. Its a good thing my daughter doesnt need it for school anymore.
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Syndi
> 3 dayExcellent replacement for our outdated laptop...