Any issue installing was solved fast by the customer support! I will be shopping with them again

I purchased this camera because of the broad array of features it offered. Upon receiving and working with the camera it has been great. Its support for NDX|HX just works. Using the Wirecast Video Production platform the camera was discovered as NDI immediately and I was able to connect and use Wirecasts built in PTZ controller (Pro edition) to control the camera through Wirecast. Adjusting the picture was easy using the web interface to the camera. Its operation is silent, and the added zoom power a benefit in my application. Connecting the camera is also well designed with plenty of room to make multiple connections. I have encountered cameras where the cable connections are packed closed to one another and makes hard to connect the camera using all the interfaces. Having RTMP, RTSP, ONVIF, VISCA, PELCO, NDI|HX all available from this camera has given me a lot of flexibility and that was also something I valued in my purchase. With SDI, HDMI physical connections to the camera and NDI|HX I have been able to make multiple redundant connections to the camera and I have found this valuable should I have a network issue I have SDI or HDMI to get the picture back or should my HDMI get disconnected I have SDI or NDI to back it up. All can be life savers in video production. Id certainly recommend this product.

Everything is great

I dont write many reviews, but Id like to for this AVKANS PTZ camera. We needed a high quality camera for live streaming about 25 events a year. Our attendees are top marketing executives including those in the TV and Video media. We also needed it to be a bit more affordable than the big-name solutions. It has performed perfectly using both NDI and HDMI mode under challenging lighting conditions. We have only one person doing streaming, slide/video content control and camera control. The camera is easily controllable over ethernet/IP connection with macros or the web-based page. The image quality is superb, autofocus surprisingly fast, even fully zoomed from 75 feet back (real zoom, not digital). We had an error show up during our last show, and AVKANS tech support answered the email immediately, scheduled a remote live diagnosis with me. They identified a problem needing an RMA to resolve. I returned it in a Friday night - talked with a technician on Saturday night, and had the camera back by Tuesday morning with the issue fully resolved. Like I said in the title - amazing support to go with the fully capable product.

We purchased 3 of these for our church, all configured with static IP and they are working flawlessly on NDI!

Camera exceeded expectations in every way - had some questions and found manufacturer support very responsive - glad I went this route.

The best PTZ camera, It helps me a lot in projects with little staff, very good customer service, i am very happy with the purchase. I recommend it!!!!

I have this and the PT Optics 30x camera and this one consistently just works while the other one has been nothing but problems. For a while they werent available so thats how I ended up with the other camera but Im sending it back and getting another one of these. Amazing.

Love the camera. Image is clear and bright. Auto focus is great. User-defined camera position presets are a big help. Very responsive technical support. We had a problem with the camera that could not be solved remotely. AVKANS replaced the camera and we’re back in business. Best tech support I have seen from a tech related company!

This is an excellent PTZ camera. The camera immediately connected to my Elgato HD60 Pro HDMI capture card like it was Plug n Play. But there are two things you should know: 1. The manual provided with the camera is the typical 2nd year English student translation from Chinese to English. It is of limited value. Since the camera is essentially a direct clone of the PTZ Optics models PT30X-SDI-GY-G2 and PT30X-SDI-WH-G2 cameras, just go to the PTZ Optics web site and download the manual for these cameras. You will learn much more about the installation and setup process than you will ever learn with the manual that comes with the AVKANS camera. 2. The IR remote control only works if you point it at the FRONT of the camera. Since many users will be located at a position behind the camera you must do this: Buy an IR Extender cable (Amazon Cable Matters Infrared Remote Extender Cable, IR Repeater Cable - 25 Feet, or 10 Feet - whatever you need) so that the camera can be positioned with the front facing front. The IR Extender can then be installed to deliver the IR signal from the remote control to the front of the camera, and it will work fine. People controlling the camera with a serial joystick or an IP connection will not have to worry about this. I highly recommend this camera.