BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

Have danced around purchasing one of these units for several years/ carpet shampooers finely bit the bullet and i should have done it two shampooers ago. Easy to assemble, easy to clean afterwards and does a fantastic job at cleaning. The only negative is its weight but that is also a positive as the weight helps keep keep the suction on the carpet were you get to suck up all the dirty water! Do not hesitate its worth the extra money and it was delivered ahead of schedule seems like the first time in a long time something arrived ahead or even on time for delivery

The suction is so good that it pulls old dirt through the pad even. I installed my own inground pool and never thought I would get the carpets clean from the kids going into the dirt piles from the pool dirt. Well this gets everything out, even the stuff that managed to get through the carpet pad. Amazing wish I bought this years ago.

Well, we have cats, and cats as everyone knows, as well has other pets, do have accidents. Hair balls throwing up etc. Now humans are different our accidents involve spilled food, drinks, mud dragged thru the house on shoes etc. So we need a good machine that will do the job of cleaning carpets and removing stains. Did I mention cleaning upholstery? In the past we rented machines from different companies, 40/50 dollars a day +plus travel to and from rental. So figuring in travel time, cost of rental and needing a machine when ever a accident happens.. Well you can see a Rug scrubber fits the bill. So why Bissell and not rug doctor? Weve rented rug doctor in the past and wasnt impressed by it. We also rented Big green That we were impressed with the way it cleans and ease of operation. Vacuum to suck up water works great, Has a indicator to inform you when solution is gone, rug doctor..not so much, Big Green also has a hose attachment to use on you upholstery and use it on car seats and hard to rach carpeting spots. Works great all a round. Handle folds up when not in use, power cord is long. Draw backs? The machine is a little bulky and heavy. Other than that... no other draw backs. Big question would I buy again after using the machine .Yes I would. Did I look at other machines other than Rug Doctor And Bissell? Yes I did. Kept coming back to Big Green and bought that Best decision I made on a carpet cleaner

I recently went through the 3rd carpet washer (from a competitor) in less than a year. After looking at the amount of money i have spent on three carpet washers, and trying to reconcile with the fact that i was about to spend more money on another one, i decided i would try to find the absolute best carpet washer i could buy in hopes that it would last longer. The old saying by Ben Franklin of The bitterness of poor quality remains long after the sweetness of low price is forgotten. seems to be true for me, so i headed to Amazon and started reading reviews of the different carpet cleaners i could buy. After reading what seemed like a million reviews, most people had such a great opinion of this washer that i decided to choke up and hit the buy button. Luckily for me, it went on sale during Prime day and i was able to save over $80 on it which made it seem like a no brainer for me so i hit the buy button. I received the washer, and took it home and got it set up. I have 2 dogs and 3 cats and shedding is a big problem, plus the older dog sometimes has accidents on the carpet, so i pre cleaned the carpet as best i could by hand, and then vacuumed well with a Dyson ball in preparation before using the mean green carpet washer. After setting it up, reading the instructions and learning how to release the handle on the cleaner to fold down, i started to use the machine. At first it did not seem like it was sucking the water up very good, so i stopped and looked at the bottom of the machine, and found some protective cardboard covering the bottom, so i removed it, and tried again, and wow, what a difference it made!! The machine has the best suction out of any machine i have ever used. It seems to suck up most everything that was put down by the cleaner, and man, even though i did a thorough job with the Dyson ball traditional vacuum, this machine pulled up an AMAZING amount of hair from the carpet. My wife has long hair, and we have 2 dogs, and 3 cats that shed pretty badly. Even though we keep up with the vacuuming, and i always washed the carpets with the previous machines, this machine pulled out an AMAZING amount of hair from the carpet!! And when we dumped the water, it was disgustingly dirty!! It works differently than the other vacuum style machines we had in the past, the machine is big and square and heavy, so it takes more effort to move the cleaner across the carpet, but i think that helps with sucking the water back out of the carpet! My carpets were dry in about an hour after we used it when before it would take overnight to dry. I am very impressed so far with the results of this machine! I will update again later on after i have had it for a while, but for now, i am VERY happy with the choice i made buying this machine!! Once you see how clean your carpets are, you will not regret the purchase!

The most important adjetive for this machine is, AMAZING! First, Id like to recommend anyone researching this or any product... Read reviews. The good and the bad! Then, look for the trends in those reviews and from there, determine for YOU what is important versus what is not important. A handful of bad reviews that involve complaining about things that have nothing to do with the product specifically (i.e. packaging, delivery, etc) or a small percentage of reviews that have minor breaks or other minor problems versus the hundreds or better yet, thousands of great reviews on the same product, those bad reviews may need to be taken lightly. Unless, of course, those things are important to you. Do consider this. It doesnt matter how a product is made (assembly line or hand made), there will ALWAYS be faults. No matter the company or how good the product is overall. Obviously, the fewer problems the better but if you are seeing hundreds or thousands of good reviews to a few dozen or so negative, then that would be a reasonable percentage of errors with any good to great product. I know some people will have multiple bad experiences with the same product where others have no issues. There are a multitude of reasons that could happen but look for the overall, not just that one review. That said, I recommend and do this myself, but when looking for trends, if the bad reviews are all because something breaks but maybe its a different piece each time, then there may be an obvious trend. I would possibly take that into consideration. It may not make my decision for me, but the trend of what users say about the product is what Im looking for and its paid off for me quite well. Bottom line of what Im trying to say is, dont just look at one or two reviews and dont just look at the good or the bad, but rather review as best as you are comfortable with on both ends of the spectrum and decide what trends you find and how those trends impact your decisions. For me, reading actual buyers/users reviews are better in almost all circumstances then any lab testing or any company that does product reviewing. With that, I have started my research with company reviews, but in the end, WERE the end user! It is our perspective and experience that matters most. Id rather gain real world end user perspective then read an article that may or may not be paid for to make a statement one way or the other. On to my review. I have to say this first. When I was researching and reading reviews, my first thought, when I decided I was gonna make this purchase, was I hope my money doesnt go to waste, but if I get even one great cleaning, that is better than I could pay any over priced professional with a oversized vaccum in their van, that doesnt even lift out the dirt but just wets the floor and kinda cleans. Then ITS WORTH IT. I mean not to offended any professional out there but simple soaping the floor and suctioning it up isnt cleaning. Thats multiple experiences and eventually, history doesnt lie. Now, I did follow the recommendation of at least one reviewer in this review group that doubled up on the solution, and it worked. Im not recommending that for you. Just telling you my experience and what worked for me. Now I know you saw the pictures and probably felt ill just looking at that floor. Obviously, we thought so too. Its disgusting and thus we purchased the Big Green Machine. We can compare this unit to the many other ways weve tried to keep carpet clean in companies paid and products purchased and nothing else has come close to this. We have SEVERAL pets to which I wont mention how many but I will say I dont have enough fingers to count them all. We love our fur babies and other pets. We also like having a clean floor and clean house. The floor is the biggest battle in our household. Nothing is more off putting then walking into someones house and it wreaks of animal urine. But when its your own home and everytime you come home it smells. YUCK! Multiply that smell by 5 and and that is what anyone else coming into your home smells. Weve been there. We were just there. We didnt want to host anything because of the floors. But now, I can very happily and more than confidently say that weve found our cure. This machine is just straight up, Amazing. Ive never had a professional even come close to cleaning carpets as well as this BIG Green does. If I could find a professional to do this it would almost absolutely cost more than this machine, but I can get multiple uses out of this, as long as well cared for. You can see it for yourself in my posted pics. That dirty floor there is several months of pet stains because the moment we moved into this house my first dog discovered the location of the previous tenants dogs place within less than 5 minutes being in this home. We even waited outside with our dogs before going in to this house for the first time, while they all did their business and still she started this disgusting trend. So lets chalk it up to this. More than a handful of household free roaming pets and 11, thats right, ELEVEN months of this. So heres what we did. Machine arrived as quoted at time of purchase. That very next available day off, Saturday, I carefully went through the included manual and honestly, this machine looks like it could or should be difficult, but it truly isnt. Very easy to unpack, assemble, dis-assemble, and re-assemble again. Thats important as you will have to empty this unit and refill with clean solution every one gallon. VERY easy to push/pull. Dont leave solution in tank or in machine. Keep all parts clean and dry when in storage. Thats how Ive best kept any product that uses liquids with electrical devices. Never store liquids in the machine or attachments when not in use. Unfortunately sometimes that means tossing any leftover portions unless you wish to find another way to store the liquid. Diluted solution is not recommended to be put back in with concentrate as number one, it likely wont fit, and number two, youll ruin the concentration level of the original solvent. Next, I went to work on the floor. Now, I do have to say many people and these products suggest to pretreat. I did NOT pretreat. I wanted to see how this product (with double amount solution) would actually hold up. I started with a small space (4 x 4 landing) and immediately could see the difference. Then when I started the first trip down the hallway, my wife suggested to take before and after photos. Thats what you find above. My process with doing this was to make a forward pass (I divided the hallway into 3 sections. Moving side to side the up. Closest, middle, furthest). While moving forward, I moved the machine steady at about 1 inch a second or slower. I know that seems slow but look at it. It works well. Then on the backwards pass/pull, I moved at the same pace where the carpet was heavily soiled, but where it wasnt pet stained I went about 3 inches per second. This may sound slow but consider that you have to let the solution get into the carpet and let the machine do its job. No product can do that if you rush through it. And dont force it. Let it do it job. You just steer it and place solution accordingly. On the forward pass, I held the trigger to spray the entire distance, then on the backwards pull I only held the trigger where stains resided. The suction is at the very front of the unit and collects everything on the backwards pull. Where heavy solution was applied, another slow pass, without pulling the trigger, will gather up about 95% of the moisture. That said I did make 2-3 passes forward and back with applying solution where the stains were prominent. Which was a strong majority of the hallway. The first pass really did the job better then great but considering the nature of the stains, I wanted to be more than thorough. This hallway measures about 4 wide by 23 long and took about 1 to 1 1/2 hours. But, boy was it worth the time, money, and effort. The bedroom is my young daughters who struggles still with door knobs and thus her room is open for her, by which the pets in the house took full advantage. Still not good but they did keep most of there spotting to the hall way. Her room was just as, if not more important than the hallway to get cleaned for her benefit and sanitary health. Once I was done with the cleaning process, I emptied the dirty and clean water tanks and rinsed thoroughly. Then I put about 1/2 gallon of plain water (No solution) in the fresh water tank and ran that over the clean floor by spraying the water just as if I were cleaning the floor. I didnt use the full half gallon. I ran enough water through until I felt the solution was pretty well cleaned out. Probably a total of 1-2 minutes of total trigger squeeze. This was to allow fresh water to run through the machine to clear out the solvents in the lines that carry the solution from the clean tank to the sprayer nozzle. I cant confirm this was or was not long enough. Just going on experience to avoid damage of the unit while in storage. Once that was all done. The carpet was completely dry by the time we went to bed. So probably 4 hours or less. Its been 2 days since I did this and spots have NOT magically returned. This is a major win. I will try to update this post after a total 1 week has passed to see if it still holds. If so, Id call this an absolute winner, where other products have completed the job or professionals have left and within two days spots have returned. That has not yet occurred in this case. Also, to resolve the pet issue, we placed a very solid metal baby gate to block the dogs from going back upstairs without us, during the day, until its all our bed time. We work from home, so the dogs hang with us throughout the day. They sleep. We work. They have always and continue to go out at least 8 or more times daily or whenever they sit at the door and whine. Love em, but now we can live easier without never disappearing pet stains. Weve been renting in this house for almost a year and in our previous home we sold, we had hard floor, for a reason, and will do the same when we buy again in the next 6 months or less. Clean floor + landlord = No loss. Happy research hunting and good luck with your floors.

I would have given this a five star review had it not been for the lame directions. With the exception of one wall to wall carpet in my bedroom, the rest of my rugs are rooms sized rugs and I have two dogs - one of which is old and has become incontinent. I have previously rented a rug shampooer from Lowes and after I buy the cleaner it usually costs over $80. After you pay to rent the machine, you still have the hassle of loading in your truck and then have to get it back on time not to mention you dont know what kind of filth it has been used on prior to you using it. As it turns out, the Big Green Machine is the exact same machine I have been renting. At the cost of $400 it more than pays for itself after four uses. Plus, I dont have to spot clean accidents and cringe between rentals thinking about the residual germs and dirt I wasnt able to get up. It really does do a fantastic job. I cannot stress the importance of vacuuming your rug immediately before you use it. I vacuumed my living room rug right before I used it but the bedroom rug had been vacuumed a couple of days earlier so I tried to cut corners and it was a mistake. The hair I couldnt see would collect into nasty wet globs and interfere with the suction of the machine. Even the rug I had vacuumed immediately before shampooing still had hair on it the shampooer pulled up but didnt interfere with its operation. It just goes to show how powerful the cleaning is. But as to the directions.... Since I had used the same machine several times before I was already familiar with the basics. The manual that came with the machine was limited (10 pages) in information. You would think for $400 you would get a little more detailed info. Just about everything I have ever brought will give you bold instructions on what you need to do before you use it the first time. This did but it was only safety instructions to keep from getting electrocuted or injured. The box said it included three trial size bottles of cleaner but I couldnt find them. Instead there was a random piece of packing cardboard in a plastic bag (picture attached) by itself so I assumed it was a factory mistake and that the bottles of cleaner were supposed to have been in that bag. I followed the directions in order and filled the tank with water and cleaning solution, put it on the machine and then put on the dirty water tank as it said on page 4. Page 5 told how to clean your carpet and gave tips. The first tip was to remove the cardboard cutout from the foot. I looked down and saw a little piece of cardboard sticking out from the foot area and pulled it and it came off. My thought process was it must be a small piece of cardboard since it wasnt mentioned in the directions until after it tells you how to fill the tank and put it together to start using and it, plus you cant turn the machine on its side after you fill the tank and, again, it was only mentioned as a TIP. So, after removing the cardboard I started cleaning my rug but after a while I looked at the dirty water tank and the amount of water in the tank didnt seem appropriate to the amount of solution I was applying. I continued to go over and over the rug trying to suck up water and after a good while stopped and looked up troubleshooting. It said check the rollers so I removed the tanks and turned the unit on it side and there was my problem - a LARGE piece of cardboard that stretched from one end of the base of the machine to the other. I would hardly call getting that thing out of there a TIP - It should have been clearly stated as BEFORE USING OR FILLING THE TANK BE SURE TO REMOVE THE BIG A*# PIECE OF CARDBOARD FROM THE FOOT OF THE MACHINE. But at least I had found out the problem and was now able to suck up dirty water. The dirty water tank filled and now it was time to go outside and empty the dirty water. Imagine my amazement - and embarrassment (neighbors were walking by) - when I poured out the water and out came the three bottles of cleaner AND a huge piece of cardboard. I definitely looked like the proverbial dumb blonde. It wasnt until later when I looked at the Whats in the box section that I saw the very last thing mentioned was the cleaner was in the dirty water tank. Who would have thought?! I had made the mistake of looking at the outside of the box to see what was in it and never bothered to look at that part of the manual. Plus, the manual showed pictures of what was inside the box and since I glanced over the pictures, I didnt think I needed to read a description of the very last thing mentioned which was the three bottles of cleaner. My advice to Bissell would to please change your manual and include: BEFORE YOU USE FOR THE FIRST TIME! 1. Turn the unit on its side and remove the large piece of cardboard from the foot of the machine. 2. Open the dirty water tank and remove the three small trial size bottles of cleaner and the large piece of cardboard from the tank. Like I said earlier, the machine works great but I could have been saved a lot of time and aggravation had those two small but important steps been included prominently as BEFORE YOU START items in the manual. But the machine does work great!

This is our third different carpet shampooer in the last three decades.. at least thats how I remember it. One was a Hoover with the five round spinning brushes which we lost in a house fire, and I cant remember the other It heated the water but got tossed because it eventually leaked. I will add that I worked for Electrolux one summer for some spare change when I was teaching so I have been around some pretty nice equipment and know how to clean carpeting. We have a new home now with some very nice, upgraded carpeting. We needed a new shampooer because we live on ten rural, burned-over acres with a lot of dirt and dust when it is dry and a good amount of mud when it is wet. We also have a rambunctious German Shepherd. With a sort of beach-sand, tan color deep, dense carpeting I want to keep clean I needed something that could do the job. I spent a good amount of time shopping and when I finally came near the end it came down to a choice between the Bissell Big Green and the Rug Doctor. I chose the Bissell. The pre-sale factors were the numerous reviews of the Bissell stated that it got the carpet really dry, it was easy to use, it was smaller, and came with the accessory hose, and cost less. I got a chance to shampoo the entry way at our front door. There is a vinyl area just inside the door, and beyond that is a carpeted area about 12 feet long and 6 feet wide. Following the mixing directions I made about half of a tank of cleaner and followed the directions for use. Hold the spray button while walking forward and then back, then release the button and make a similar pass to pick up the cleaner. I did much the same for three small area rugs made from scraps of the same carpeting. One of those sits in the kitchen at my espresso bar and gets stained with coffee grounds, dripped coffee, and more. Also the carpet inside the utility room with a door to our attached garage. That one acts are a door mat from when I come in, sometimes with muddy shoes from working on our property, often with hand tools or when running our tractor and chipping burned brush and trees.. You can imagine what that one looked like. The results: I could not be more pleased. After just 8 months living in our new home it was astounding how much dirt Big Green pulled up. I made an extra pass or two to pull up as much of the cleaner as possible, and just after a couple of hours the carpet felt humid when I ran my hand over it, and in around four hours was dry. I vacuumed the carpet I shampooed this morning and you could close your eyes and walk on it and feel how much fluffier it is compared to the area I did not clean with Big Green. SUCTION: good suction efficiently applied to carpet is the key to an efficient shampooer. You can use a garden sprayer and a floor broom to loosen the dirt, but without a way to get that moisture and dirt up it is a waste of time. Big Green has an efficient brush roll that is easy to clean and by removing a few easy-to-access screws makes changing belts easy as well. And did I mention excellent suction! Even the hose and hand tool did a very good job on an old muddy footprint my dog left some time ago. With the other shampooers I would have to shampoo, then pick up that liquid, then put clean water to rinse the carpeting and it would still come up dirty, and then sty wet for a long time, sometimes being heavily humid still the next day. I had rented the Rug Doctor in the past and am so glad I got the Big Green. For a home owner, it surpasses the Rug Doctor in so many ways. It stores easily in a closet, the tanks are easy to fill and clean and attach simply and quickly to the base unit, the handle release can be operated by your foot, and the folding handle makes storing easy. Although it weighs around 50 pounds, it is not difficult to move and the weight keeps the business end on the carpet where it belongs. Have you really read this far? Just go buy the thing and enjoy your clean carpets!

I have multiple dogs so there is always plenty of mud and dirt getting tracked into the house, along with the occasional accident. Ive been using the top rated rug cleaner for household use for years and have been happy with the results - until I decided to purchase the Bissell Big Green when my last carpet cleaner died. I am SO impressed. It is well worth the money. The first thing I did was clean a carpet I had deep cleaned just a few weeks prior with my old machine to see if it was as clean as I thought it was. I was stunned at the amount of dirt that came out of the carpet that I had thought was clean. I then tackled my master bedroom which has white carpets (I know, not a great choice with dogs but it was there when we bought the house). It had a bunch of stains and I was starting to think about replacing it because it was getting pretty bad, but I tried my Big Green on it and was blown away. First off, with my old machine, it would take me hours to do the bedroom and I had to go over areas repeatedly before I saw much difference. With my big Green I saw an immediate difference with just one pass. I kid you not. It took me a fraction of the time to do the bedroom and the carpet is clean enough that it looks almost new. I did use the pet stain treatment, which Ive always used, so Im sure that made a difference, but overall Im blown away with how well this machine cleans. The other thing I like about this machine is that it is really simply made. There arent a bunch of moving parts and there arent a bunch of things to remove to get rid of clogs. Its just a fresh water tank and a dirty water tank and scrubbers and thats pretty much it. With my old carpet cleaner I was always having to take it apart to track down clogs which could be in any number of spots which was a pain to do, but the Big Green is so simply designed that you wont be getting many clogs at all. The only drawback, and I knew this going in, is that its heavier and bulkier than the household carpet cleaners. This one is definitely industrial strength so its heavier to push and its a bit more awkward to haul it around. Thats not an issue for me because Im getting my carpets much cleaner and in a fraction of the time so its a trade off Im willing to make. If you are on the fence and wondering if the higher price (compared to the household level cleaners) is worth it, just climb down off that fence and hit Buy Now. You wont be sorry.

This was my first carpet and upholstery cleaner purchase. We have mostly tile flooring in our home with carpet in the bedrooms, so I never considered getting a carpet cleaner when we moved in. However, when I started dog sitting for people, I had to reconsider my decision. My home smelled like dogs no matter how often I cleaned and I was tired of it, so I began my search for a good quality carpet/upholstery cleaner. I almost purchase a Hoover steamvac but I was really concerned about the durability of that product. I honestly didnt think it would last very long with frequent use. When I read all the amazing reviews for the BISSELL Big Green I contemplated it for a while before actually making the purchase. I really didnt want to spend so much money but it looked incredibly durable and I wanted something that would last for a good while and work as advertised. Let me say, this product did not disappoint! Ive used big green for a large area rug in my living room, my couches, the carpet in my bedroom, and the upholstery and carpeting in my husbands car. Every time, I was amazed with how much water, dirt and sediment the big green pulled up. What it did for my husbands car (with the hand tool) was especially impressive. We are taking an 8hr road trip with our son and I didnt want to be confined to a filthy car for such a long period of time, so I took it upon myself to give it a deep clean. We have owned this car for 2yrs and have never had it cleaned other than removing the trash and vacuuming it out. The people that owned it before us didnt bother getting cleaned before selling it, so when we purchased it there was also some staining and tons of dog fur. Now most of the dog fur had been long gone before I used the big green, so please keep that in mind. I cleaned all of the seats, top to bottom and then made my way to the carpeting, cleaning underneath the seats to the best of my ability. I probably went over the seats about 3 times before deciding that I was finished for the day. Now, when I went to dump out the water, it was black and there was lots of mud/dirt and rocks at the bottom of the dirty water container. There were even some small clumps of dog fur floating around in there. The interior of the car doesnt look brand new by any means (I will probably need to get a professional detailing service for that) but I am no longer disgusted at the thought of a long road trip in it. It actually smells pretty clean now and looks presentable. So, here are some things I love about the big green: It is an incredibly simple machine. Without the hose attachment, there are only 5 parts including the portion containing the motor. There are two bins, one for dirty water and one for clean, a clear dome shaped lid with a handle to cover the dirty water container, a small plastic, square filter type thing that you dont really need to bother with and then of course, the body, which contains the motor and scrub brushes at the bottom. Literally, all you need to do is add your water and cleaner, stack the bins on top of the body, plug in and turn on and you are ready to clean your carpets. The hose/hand tool attachment is also very easy to use and adds two extra parts. Not too many things to get broken here. The plastic is also very durable (as Ive mentioned before) and seems like itll last for several years. The suction is very strong and easily pulls up embedded dirt and small rocks from your carpet. Even while using the hose and hand tool, it didnt seem like any of the suction was lost. And of course, b/c of the great suction, dry time is minimal. Id say a couple of hrs for carpeting and upholstery, although when I used this to clean my couches, I gave them until overnight before I sat on them. It took the car about 4hrs to dry completely. Regardless of how long the dry time is, this isnt going to leave anything soaking wet. It will be only slightly damp once the water is sucked up. There are a few small things I didnt like about the machine. It is very difficult to maneuver (which was expected). When cleaning carpets, it does tend to spit out clumps of all the stuff it just sucked up. You know its working when you see these gross clumps but they are still annoying to pick up, unless you have someone going behind you to do it. I wish the hand tool had spinning bristles, although Ive heard that you can purchase one for a reasonable price. The last thing I didnt like was that this seemed to be a little too aggressive for my large living room area rug. Its a wool rug and it just seems like there are a lot of extra fibers getting sucked up by the machine, although the spinning bristles fluff my rug back up nicely. I may need to switch to using the hand tool on the rug though, in order to help prolong the life of it. All in all, this is a great product and well worth the money that was spent on it. It is expensive but I do believe that, in most cases, you get what you pay for. You wont regret buying this carpet/upholstery cleaner!

We had usually hired professional carpet cleaners for years, twice a year, each visit about the price of this cleaner, just to have the carpets dirty again in a matter of days or weeks. I made an executive decision, said enough, and looked for the machines with the top reviews, regardless of price. This one came out near the top despite not being the most expensive. My wife was skeptical but when she saw the results she was won over. Adapter for upholstery cleaning a big plus. And trial size cleaning solution bottles included makes it easy to use right out of the box. But water does need to be changed after every 20-30 mins (half a large room) of use. Other than that, well worth it!