Canon LPT-99735987 CanoScan 5000F Scanner

Hello, I purchased this for christmas 2003. Right out of the box I had the same problem as wshiii from Philadelphia, PA The glass was dirty on both sides and all the images (no matter what the resolution) had white spots all over them. I will call canon tonight to see what they can do. If they cannot fix it, I will look elsewhere for a replacement

My father always told me I would never go wrong with a Canon. Canon has proven my fathers point time and time again, and they dont fail to do so with the 5000c. I made the mistake of purchasing a lesser-name scanner to save myself [money]. When the quality and reliability were found lacking, I packed the lesser-name up and left the store with the 5000f. Im so thrilled by the quality i dont know if I can write a detailed, fact-based review on the scanner! All I really need to say is ITS INCREDIBLE! DONT EVER BUY ANY OTHER BRAND! However, I know you want details. Here they are: The film/slide scans are AMAZING! Theyre crisp and clear --honestly unparalleled by any scanner (even professional models) I have ever used. Many scanners will blur your slides or provide unacceptable resolution for any serious utility. Not the case here. Standard scans are great. I MUST mention the FARE (Film Automatic Retouching and Enhancement) technology employed by the 5000F. How many times have you been digging through your storage to find a great old photo that has been marred by the hands of time? Using FARE, you wont spend hours retouching the photo in your photo-editing software --its all done AUTOMATICALLY! No example picture could ever explain how well it works. Go to a store and try it yourself. You WILL be blown away. All of these features are tied together with a USB 2.0 interface. Gone are the days where you listen to your scanner scan, stop, send, scan, stop, send. With the increased bandwidth of this new technology scanning is quick and easy. Ill say it to you this time: You cant go wrong with a Canon!

I received delivery in an unbelievable 21 hours! I had gone out and examined the Cannon 5000F before I placed the order with Amazon.com. Ive installed it on Windows XP and am pleased beyond expectations. I primarily wanted it for film and slide copying. It does that and copying and photo scanning up to my expectations and standards. I ve been involved in photography (darkroom included) for years and find this great to bring my old technology up into the 21 century.

I purchased the scanner with a bit of apprehension, due to the price, and the disparity with other scanners. It seemed a wee bit costly -- not overly so, just a bit. Knowing that Canon is a good company, and knowing that poor scanners truly a horrible experience, I bit the bullet and bought it. The software, combined with the scanner, are superb. I highly recommend this product.

Not happy with the drivers for this scanner. I bought this scanner in March 2003, and the CD-ROM that came with it included non-current drivers that were not Windows XP certified. The manual told me to install these uncertified drivers over the strongly-worded warning from the operating system not to do so. Within minutes of installing the drivers on my new (<1 month old) computer, the operating system experienced three crashes. I removed the drivers, downloaded the new but still uncertified version of the drivers from Canons website, installed the new version, and used Norton Utilities to repair the damage from the first installation. Even after all this, the drivers are still flaky. From time to time the driver will return a general error saying that it could not communicate with the scanner. To correct this, I have to unplug the scanner and plug it back in (because there is no on/off or reset switch). When this problem is not manifesting itself, scanning pictures/prints works fine. Good color and brightness accuracy. The multiple-image scan feature, which allows you to place several pictures on the bed at once and scan them all simultaneously into separate files, is very useful. Scan times for prints is very fast: about 15 seconds total for three prints laid out on the bed. My only wish is that the scan driver should automatically cure mildly skewed pictures because it is extremely hard to place multiple photos on the bed with zero degree accuracy. Unfortunately, it doesnt do this. Scanning photographic negatives is totally different. Scan time is extremely long: about 10 minutes per three negatives at 600 dpi resolution. Also, the software is very unpredictable as to how it determines where one negative ends and the other begins. Often enough to be annoying, the scanner incorrectly sizes the negatives, requiring extensive manual intervention to override it. I have sometimes been forced to do a lot of manual jiggering with the negatives, including using opaque masks over some negatives to make it easier for the software to automatically detect where they begin and end. This feature is so twitchy that I sometimes just press the preview button twice and get differently-sized images. Image quality of scanned negatives is variable: sometimes it is very good indeed. Other times it tends to produce an overexposed image with colors bled out, requiring more manual intervention. Scans from negatives also tend to emphasize problems with the source material that may not have been obvious in the prints made from the same negatives. E.g., In pictures with a fairly flat-field of color in the background (such as lots of sky/water), there is a noticeable tunnel-vision effect which appears to have been caused by the point and shoot 35mm camera which took the photos. This was barely noticeable in the professionally-made prints, but quite apparent in the scan, requiring still more manual intervention to correct. In short, this scanner certainly does a lot of things, some of them very well. But it nowhere near as stable in operation as I would have expected, and it is by no means fast or reliable enough to easily use it for anything like a large volume of slides or negatives.

I was able to set up the scanner with no difficulty on my 2.4GHz/512MB P4 system. It took about 20 minutes I guess to install the software and plug in the scanner. I have used the scanner primarily for photos. The multi-scan mode is GREAT. I have scanned 4 pictures at a time and they are put into 4 separate files. Thats a huge time saver, and it works EVERY time for me despite what the editorial review said. I would never buy a scanner without multi-scan mode. The quality is good too. I settled on 600 dpi as the optimal resolution setting (good detail scanned within a reasonable amount of time without files that are too large). I tried scanning negatives once. It worked well, and the quality was better than scanning photos. My only complaint was that switching the scanner back and forth between regular mode and film mode is a little flimsy. Im afraid that sliding the white shield too many times would wear it out. It slides on a groove made of poster board type material. But I dont plan to scan many negatives. I also scanned a magazine page and that worked great. This scanner is a great choice for a multi-purpose scanner at a reasonable price.

You can still get this scanner new at eBay or at some camera places. I got it solely because I wanted a film scanner, but could not afford a real one. Flatbed scanners are considered inferior for such things. Well, if this scanner is making inferior scans of negatives or slides, I cant tell! I think they are wonderful. It even has the FARE system, which is usually found on more expensive models. The software bundle has loads of photo software, as well as an OCR program. I have used the OCR program once...there were too many words it couldnt read...and I could have typed up the article faster than proofreading the mistakes.But I have not read up on everything yet, mainly because there is no printed manual, only a Quick Start Guide. But at least the QSG tells you more than most. Its still confusing at times, though. Even things Ive done before can be confusing to repeat. Its just not the easiest software on the face of the Earth.But as I said, it scans negatives and slides beautifully, as well as photos. It does far better with photos than my HP All-In-One. It should, however, since it is a photo/film scanner.And its a nice priced one at that!

I have purchased two of these scanners because I was hoping that the first one was defective. It was, and I think the second one was too! The closest I can come to describing the problem is to say that there was condensation under the flatbed glass. It dried and left a residue that shows up on every scan. The first time I thought this was a fluke (although I had read a review that said it happened to them.) so I returned it and ordered another. The same thing happened with this one. When I called Canon to ask about the problem they played dumb and said they hadnt heard of this problem. Well it happend twice to me and at least once to another review so it does exist. The biggest problem I am going to have now is finding another scanner that has the multi-scan feature. It was very cool to pop four pictures on the flatbed, scan them, and have them come out as four different JPEGS. What to do?

Good stuff at reasonable price.

the scanner is very easy to use but the quality come up short from my exspectations