GinzaTravel Anti-scratch PC Material Luggage 3 Piece Sets Lightweight Spinner Expandable Suitcase（all 20 24 28) (Grey color, 3-pc Set (20/24/28in))

First and foremost, the luggage is decent and other than one wheel falling off is pretty durable. But back to that wheel falling off, it wouldnt be that much of a problem since it has a 2 year warranty. Unfortunately, I cannot find any info about the warranty or how to contact Ginza Travel. I cannot find a number or a website on Google. I even called Amazon customer service and they couldnt find anything either. The 2 Year Warranty is useless if I cant contact them. Im actually writing this review in hopes they see it and contact me so I can fix my wheel. Again, other than the issue Im currently having, it is a good luggage set. Not sure how the wheel fell off but the other aspects of the luggage seems to be holding up just fine. It would get 4 out of 5 stars from me otherwise, but for now Im just giving it 1 star.

This luggage is absolutely gorgeous! I have had many sets over the years, but this is hands down the BEST! I highly recommend this product and the seller is wonderful as well.

I like the light of of the luggage but I think it is easy to scratch

I ordered the black set, and wow, pictures don’t do them any justice. This luggage set is First Class all the way, super smooth quiet wheels, and sleek. Love that the TSA lock is at the top.

For the price it is a good set of luggage and easy to maneuver through airports. However, if you travel often via airlines with the rough and tumble baggage handling I would recommend something more durable.

Went on one domestic trip and by the time we got to our destination the zipper was broken, along with the zipper pull tab had been broken off completely, and the lock didnt stay locked. On our trip back home something punched into the front of it and made a giant dent, almost penetrating the shell completely.

I read lots of reviews and returned 3 supposedly lightweight luggage sets before keeping this set. They are light enough for me to lift by myself when empty and full of clothes. The anti-scratch is a bonus to entice me to purchase them, not to mention the colors that you can purchase them in. I love them and Amazon was the only place I could find them reasonably priced.

I liked the maneuverability and the how light these suitcases are.

The luggage is lightweight an easy to roll. The wheels work very well and accommodates a lot of items. I like the compression straps and the TSA locks. The bad part is that the zippers on the inside broke pretty easy when trying to close on a tight load. I had to use zip ties to replace the broke thumb tabs. 2nd time we used the largest case it came back with a 4 x 4 hole in the bottom of the case and the brand emblem missing,so it didnt hold up well the the baggage handlers. I use the small case for every day travel and other than the zippers breaking, it has held up well, but I never check the back, its always a carry-on. The wheels still work well. Im now looking for a more durable set for future family travel.

This piece has been barely used in the 3 years we have had the set. We just returned from our trip to Chicago and this is extremely disappointing. It is now trash.