Q1. How to connect the InnoView monitor with my device such as smartphone, iphone or laptop?

A1. Smartphone(Need full-featured USB C cable to connect)

A2. Laptop(USB C connection or mini HDMI connection attached with power adapter)

A3. Iphone(Lightning to HDMI Adapter needed and use HDMI cable to connect)

Q2. What should I pay attention to before buying the InnoView monitor?

A1. For one USB C to USB C cable connection, in order to avoid insuffient power, please use the supplied adapter to power the monitor separately

A2. For laptops with mini DP port, a mini DP to HDMI adapter(male to female) is needed

Q3. What should I do with missing or damaged accessories?

Don’t worry, please contact seller for a new one or get a satisfactory solution

Q4. Why it doesn"t work when I connect the monitor with my devices or stop working after using it for a while?

A1. Make sure the USB C to USB C cable is USB C 3.1/4 and supports display, Your own cable may be only a charging cable and not compatible

A2. If the monitor stops working after a while, please contact seller.

Q5. How to connect to Switch?

When connecting to Switch via USB C to USB C cable, please use the switch"s original power adapter to power the monitor separately.