I contacted customer service to see if they can replace. They also sent two black bags with the blue ones that I ordered so the matching set I ordered does not match. So far, not impressed but will update.

We recently went on a little trip and the tiny cases were so handy! I love being fully packed the night before except for a few things I need morning of (like chargers and makeup). The little cases were the perfect size to toss those final few things into the morning we left. And since this set had 2, my husband got one as well for all his stuff! such a little life savor! The rest of the cases are just as nice. They roll well, and I think have a pretty durable outside. I think a banging would break it, but seem scratch resistant. Honestly, its a great family set.

Ready to travel with my new luggage. Looks great. Haven’t traveled yet to speak on how well they hold up but they look sturdy.

I love the size and color of the set. It is very durable and handled our vacation quite well. The suitcases nest nicely together for storage. They roll well too. Im giving a 4 instead of a 5 because the inside zipper did give. I do tend to overpack, so that may be my fault. Overall I really like this set for the price.

Good value for the set. They feel very flimsy and locks are not tsa approved I missed that when I was looking at them and ordered them. Taking big one on cruise so will see how it holds up.

Got my new luggage. Packed without putting too much in it. Got to airport. By the time I made it to security the zipper separated from the case. By the end of my trip two more zippers (on inside divider panels) came completely off. Not sure how this is going to go folks. Will update this review if/when I get my refund.

6/17/23 Customer service came through once again. I appreciate their quick response to rectify the broken zipper issues. 6/15/23 I used the largest piece for a business trip, hoping for a better experience, but the zipper is poorly sewn and the end came out, meaning the zipper will not stay in place and came off like the previous zipper I complained about. 5/30/23 Update As I started in my original post, I was going to use the 1 piece anyway to see how it works overall and I was very satisfied with the look, feel and functionality of the 18 inch case. As for the broken zipper, I was immediately contacted by the seller and provided a refund for the broken zipper. As a bonus, they also gave an explanation for the missing zipper pulls that made sense. :) Their customer service department was more than willing to work with and educate me on their luggage. Original Post: Soooo, after a week of having the luggage, I decided to use 1 piece for a weekend getaway. The zipper broke. Now I am honestly afraid to touch anything else on it for fear of it breaking. I really don’t need the zipper so I will use it and see what happens.

As described/ like the six pieces with the smaller carry ons. Perfect set for husband and myself

My first trip using my new luggage…the stitching pulled free from the zipper.

This is a nice mid-level luggage set. You get a nice variety of sizes, more than one person would ever need, at a reasonable price. This one set would work well for us (family of 3) on a one-week trip. The liners have zip-up pockets as well, offering another layer of separation. Note: this is not a super-rigid hard shell, which is not a negative, merely a reportable observation. We are happy with the sizes and easy storage of this set, as each piece stacks inside of the next, like Russian nesting dolls.