Moonlight Hardside Expandable Luggage with Spinner Wheels, Black Marble, Checked-Large 28-Inch
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Marina
> 3 dayBroke on the very first flight I took, cracked all around one of the wheel6
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Pam
> 3 dayThe pull handle is not stable at all it wiggles
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Alisa W
> 3 dayChose the pink Hawaiian them and absolutely love it. Worked well as a carry on and received no debate on rather it met the size limit. Very durable and lightweight
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Ac05691
> 3 dayVERY DISSATISFIED with this product. The top handle broke after 4 times of traveling. This past weekend I traveled for the holidays and the zipper broke open (which I have never have happened to me). This is a brand I usually trust and I will never buy this brand again because of the issues that I have had with it.
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Sigrid Goldner
Greater than one weekI was so happy for the first month of usage and then the handle totally broke. I’m so upset this was my absolute favorite suitcase and then the handle got stuck and I can’t fix it without having to break it! Such a bummer :(
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Ernestine Rolfson MD
> 3 dayExcelente precio y calidad
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Robert B.
> 3 dayI was on a domestic flight and used my brand new 28 in American Tourister Moonlight - Leopard hard shell luggage for the very first time. Unfortunately, when I picked it up from baggage claim, the entire bottom was shattered with the wheel shafts hanging off, as if the bag had been dropped from a great height and landed on the wheels, destroying the entire wheel carriage and bottom of suitcase. It is utterly destroyed and will never be usable again, and since it was harmed during travel/flight, the damage falls OUTSIDE what the American Tourister warranty will cover (I have checked, as this is a new suitcase still under manufacture warranty that does not cover any damage ensued during travel). However, I have been given nothing but runaround in terms of submitting a claim to the airline as they demand that I present to the baggage/security area at the airport IN PERSON to file a claim and obtain a reference number. Due to travel logistics I was unable to do this en route, and thought I could process this request after the fact the next day. I am completely unable to drive my suitcase back to the airport which is a 2 hr round trip for me, park and wander through the building to find the right place to accomplish this, and find it insane that I must do this when I already have the purchase receipt for the newly purchased luggage, my flight info, and baggage claim number, and pictures showing all the damage. I have tried in vain to enter this into an online complaint as all routes take me to the page “you must physically present in person at the airport with your damaged luggage to obtain a 13-character reference number in order to submit a claim. I will NEVER PURCHASE THIS LUGGAGE AGAIN, and am very disgusted by the fact that the warranty my 3-piece set was registered for covers essentially nothing, aside from if something should spontaneously break when it is not being used in travel. Why else would I carry a suitcase, if not during travel??? Buyer be ware...
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Lilian Purdy
> 3 dayRoomy yet light weight. Well made. Rolls easily.
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K-Rex
> 3 dayThis luggage has done well for us as a carry on and no complaints to be made. With other carry on luggage, we have had issues with the handles breaking but the handle on this one looks like it was made to last and feels as such too.
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Taylor
> 3 dayI just received my product today and disappointed is an understatement. It arrived exactly as pictured, not in a box and nothing around it to protect it. It is scratched, dirty, and the shipping label was placed directly onto the luggage.