Product arrived quickly but was shipped in a poly bag, somewhere along the line the box item was in got smushed a little but product not broken only the box. Would suggest wrapping in bubble wrap or shipping in a box, not a poly bag. Not a negative since product arrived and is very usable, only a suggestion.

The item is good for occasional use but not for business use. The side screw broken after we use it for six months, which makes the tape loose and fall all the time. We will choose other brand.

Hard lo load tape and do not work well

Hard plastic pretty good quality easy to use

It works fine, going to 3 inch is a game changer. I wish it had a bigger hand grip with a cushion, hurts my hands as they are kind of big and rub the top of the frame when using.

This is very sturdy & easy to use. It feels expensive but it’s an affordable cost. Plus Mr. Pen has really great customer service. Definitely would recommend this product!

Had this come with tape, it might get a better review. Unfortunately, while using tape I had on hand, it made over half a roll useless. It has to have specific tape or it does not work. I’d rather use my old packaging tape and some scissors.

teeth on gun are not effective

Tape gets stuck in the roll when applying to box.

We start a small business not too long ago, and we are looking for materials, equipment and more. And we bought this tape gun from Mr. Pen and is amazing. The quality is really good, ultra light and easy to use