Nero BackItUp & Burn

Nero has a new backup and burn software that makes life easier for us alder people. The software is very easy to use, as were previous editions. I strongly recommend Nero to everyone, especially to people my age (80).

I downloaded the update from Nero first, then created a BackItUp Image Tool from the Nero disc. I wanted to back up a small hard drive so I rebooted the PC with the Image Tool CD in the drive, as stated in the manual. After the Image Tool was loaded (its a Linux-based program) I removed the CD and inserted a blank DVD. The first DVD backed up without error. (The total backup should span across 4 DVDs). I inserted the 2nd DVD and soon received a burn failure message. Thinking that it might be the DVDs I changed to a different brand and tried again. Same sequence of events. Tried it 4 times with various brands of DVDs. Then I sent an eMail to Nero and the response was to go look at the knowledge base---so I did that. Surprise! There were several messages dating back years describing the same problem I had, and with versions from Nero10 up to and including Nero2015, without any fix from Nero. Ugh!

Nero does not just do automatic backup; installing it also changes your audio driver, and in my case the result was scratchy audio. SO I uninstalled Nero using Windows XPs add/remove programs, and I reset the system to the last checkpoint before installing Nero. But the audio driver is still not working. Ill have to purchase and install a new sound card with new software- not that costly, but a serious drag.

I conducted a restore of a Nero BackItUp DVD archive taken just 15 months ago to 3 DVD disks. I believe I was using the Nero suite 2013 and the restore process completed without any errors. The DVD media is quality and pristine and was in good storage. I could see all the file and folders as expected except ALL the files are corrupt. I know the file were intact at time of Backup and straight DVD burns of some of the files I can easily read. The backup was of an entire documents folder and sub folders consisting of about 9.6 GB of data in 3 DVD disks so the question is how can I run a successful restore and not get back any useful files? Is their product so useless and not fit for purpose that it detects or reports no errors in the original backup process and again no error detected in the restore process and I end up with nothing I can use. Just rubbish binary data.

Nero Backitup 2020 has a major Software Bug as I have found out using Windows 10. The Backup Runs fine but I get an Error Message saying that the Path is too Long and BackitUp goes into Pending Mode. So this means I have to Delete my Backup and Create a New Backup in order to make a New Backup. For 2 weeks I have been waiting for a response from Nero and not a word. DO NOT BUY NERO BACKITUP 2020. My Nero BackitUp 2012 works fine on my Windows 7 Computer for the past 7 years.

I bought a new backup drive that came with Nero Essentials. Essentials didnt have enough options for me so I bought the full version of Nero BackItUp and Burn. After multiple uninstalls and reinstalls, this software still does not work. Tech support is incredibly slow to respond - 36 hours minimum on their response time. In todays digital age, that slow response time is unacceptable. Even though I have asked twice now for my money back via their mail support system, I still havent heard from them. Ive called Nero and hope someone will call me back.

I make copies of DVDs and CDs to distribute my reports to clients. I have been using Roxio for years with alot of frustration - very buggy. At the advice of a computer repair tech, I bought the Nero BackItUp & Burn program. I have yet to use the BackItUp feature but the Burn part has worked flawlessly now for over a month. I have dumped Roxio - never to return. No more wasted CDs and DVDs and I am saving time with each job that I do.

Why is all backup software garbage? Neros attempt is a real stinker too. Were greeted with wonderful cryptic error messages at every turn. Server Busy, Action cant be completed because the server is busy. They give you two choices [Switch to...] which pops up the start menu and [Retry] which does nothing. If you youre the patient type after about 5 minutes of [Retry] the Backup app will finally open. It goes down hill from here. The backups routinely fail with cpp errors. Assertion failed. Now its stuck. It thinks one of the failed backups is running and it refuses to start it, even after a reboot. Garbage. Stinky garbage.

I purchased this application in December to back up my files and folders. It worked for all of one week. Then, for some unkown reason it started to crash on me. It would load of the files I wanted burned but then would kick out my disc after anylizing my files. I tried burning some audio files using BackIt and it would do the same thing. I finally got tired of it and uninstalled it before it wrecked my PC. I gave 32 dollars to Amazon for nothing. Never again!!!

It would seem this is a great solution but I have to say I got what I paid for - a software that simply slows down my machine and takes up ALL processes when actually running and over 50% of the cpu when it is simply hanging around.