NordVPN Standard - 18-Month VPN & Cybersecurity Software Subscription For 6 Devices - Block Malware, Malicious Links & Ads, Protect Personal Information [Physical box]

Could never load the app on my Firestick, had to request a refund and pay for NordVPN through the app. It ended up costing me more out of pocket

Did not install correctly, would not accept the activation code that came with it, will not allow me access to the internet on the device I used to install, therefore I cannot access help, even to uninstall and reinstall, a window keeps asking for my authentication information but I never even got to that point. In my mind I just paid $99 to keep me from accessing the internet on my laptop for 18 months. And No phone number is provided as an option for help.

Bought the VPN on line from the company and had it installed on 2 Android and 2 Windows devices. After several months of perfect functioning, I suddenly had an Internet connectivity issue. This was immediately followed by a nightmare of a problem with 2 printers. Between the two. I was bounced back and forth between HP, Microsoft, Spectrum and Canon. Some 15-20 phone calls and over 25 hours later, a Canon tech discovered that the culprit was Nord. Uninstalled it and issues were gone. Buyer beware.

Bought for international travel and banking security and it works great!

Purchased and had a cheap price and 1 more devise that Express VPN

I signed up in late September. This is the only app to ever cause my MacBook Pro to lock up. I have had to delete and reload the program several times in November and again in January. The customer service is almost non-existent. You only have online chat as a customer service tool. After months of problems with MacBook and iPad, I asked for a refund. I was told NO because it was past the 30 day trial period. When I asked for a manager, I was told NO. No consideration for ongoing product issues or pro-rating of the fees for the balance of my contract with them. Shop around and stay away from NordVPN.

I tried the NordVPN service and found it to be extremely slow most of the time. I was mostly perturbed about the service when I couldn’t access sites I had before even when using the USA based server. I will say the layout of the application is nice and simple so it doesn’t appear too overwhelming. But try and adjusting settings and that is another story. After trying different settings and servers I decided to cancel my service within the 30 day money back guarantee. Nord told me no refund would be issued because I was not within the 30 day period. What??!! Do your research before purchasing. The Better Business bureau lists Nord as having a C- rating. My takeaway from this is NordVPN = SCAM.

The software seems to work well to maintain my privacy. Every time I check the IP it doesn’t show anything like my true location. I also don’t get a bunch of targeted emails since it was installed. I put it on an old laptop that I had scrubbed free of all personally identifiable software, and wiped all histories and profiles that were placed in hidden files or cached. I used it with freshly installed chrome and have had no issues yet. My only question has been how my location is determined when signing up for twitter, facebook and the like. Even though my IP checker showed me as being in Miami, the twitter account picked me up as being in Europe, and Facebook thought I was in South America. I thought that was odd, and it forced me to do a little work with the accounts to correct my location to the US, but still well worth the anonymity.

Blocked by way too many sites/apps. Pause feature is nice but if you have to use it at least several times a day then almost totally negated. They require your keychain passcode on MacBook AND it was overly complicated (redirected twice then I had to sign in on my Apple ID every time). One time I couldn’t do ANYTHING on my MacBook for 2 hours as it wouldn’t accept the password but window wouldn’t disappear, effectively locking the screen. Installed it on a different MacBook and tried to do things different but had to type in MacBook keychain code regardless, every time i opened Nord. Considering that I can’t remember any other app requiring keychain pass in 10 yrs of owning a MacBook, and Nord’s shady practices (read below), I’m seriously wondering what they were trying to do to my MacBook. Lastly, they LIE about the subscription end date in their app. Since I had somehow missed the end date for my first month, was checking the end date for 2nd month a few times. My month was to end on the 5th. However, when I checked the app on the 1st, it clearly said my month was to end on the 10th, as I checked it against my calendar. When the 5th came up, though, my account was cancelled (as I put auto-subscribe on just in case). THIS is how I missed cancelling the first month, despite putting calendar and reminder notifications not only for this but every subscription I own. Was going to do the 30 day money back for the reasons above but obviously missed that. However, they wouldn’t cancel the 2nd month after I was a couple days late in cancelling, even when I offered to pay prorated. They even sent me the terms and conditions in quotes in an email. In light of their LIES about the subscription end date, makes perfect sense, though. Makes you wonder how many customers they’ve fleeced this way. NordVPN is so SHADY. Going with ExpressVPN next time out.

Works great!