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Jade
> 3 dayI was very skeptical of a rechargeable vacuum & because of how light weight it was I didn’t expect much out of it. But it definitely proved me wrong. This thing is amazing! Bc it is so lightweight and cordless you can easily take it around the house. The amount of stuff this thing sucks up is crazy. I was amazed & disgusted by all the stuff It picked up that I didn’t even know was there. I have 2 toddlers and a small dog and this thing is a life saver for sure. Definitely one of my favorite purchases! I also love there’s different attachments!
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Breanna C.
Greater than one weekIve had this product about a year now. No issues so far! Works great and love the options to be able to use it in my car too with the handheld option. Easy to use and maneuver. Lightweight for using it upstairs. Sometimes the suction seems lacking after a while, but its usually cause the filter needs washed or hair removed from the brushes. Cleaning the filter and putting it together is easy and simple, so not a major issue overall. Definitely recommend!
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Michael
> 3 dayComes with two filters so you can clean one and still use the vacuum while the other filter is drying. The fluffy roller is great for hard floors. Suction is only decent, but I mainly use this for hard floors so its more than enough. Love how modular it is. Quick and easy to break down for cleaning. I did have an issue with a dying battery after a few months and the company offered a replacement at no charge or a refund. I liked it enough to go with a replacement. The vacuum is pretty good, especially for such a low price, but I appreciate their excellent customer support even more.
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Cathy
Greater than one weekInstructions not clear but once I figured out vacuum is great for stairs
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Frank S
> 3 dayThe ORFELD V20 Cordless Vacuum Cleaner, 22000Pa Cordless Vacuum 35Mins Long Runtime, Lightweight & Ultra-Quiet Stick Vacuum for Hardwood Floor Carpet Car Cleaning One of the Reasons I bought an ORFELD Cordless Vacuum is for the SUPERB CUSTOMER SERVICE I have received on my previous vacuum. I give them ⭐⭐⭐⭐⭐ FIVE STARS. As soon as I receive my New ORFELD V20M I had the battery fully charged, I took approximately 1 ½ hours for the initial charge, which is normal. The assembly is very easy, they provide you with a good manual. The ORFELD V20 cordless vacuum cleaner is suitable for hard floor, tile floor, wooden floor, carpet, it comes with TWO different Brushes (Hairbrush and Soft Roller brush), so first I did my carpeted office. The powerful suction power (22000 Pa) instantly sucked up the carpet dust, saving cleaning time. The brush went in very narrow and low cabinet that I have. It worked well for around 40 minutes and pickup lots of carpet dust. One thing I found very useful is that the variable stick length. Therefore, I give ⭐⭐⭐⭐⭐ FIVE STARS for the DESIGN. The next thing I did was to the empty and clean the dustbin, which is very easy to do, just move the clamp down. Dump it in a plastic bag and wont dirty your hands. I used an old toothbrush to remove the dust from the filter, which make the task easier. Excellent filter with a Strainer Screen, which makes them last longer, besides of being washable. ⭐⭐⭐⭐⭐ FIVE STARS for the filters. The powerful cyclone and 5 stages HEPA filtration system capture 99.99% of fine dust, I did not see any dust coming out of the vacuum, yet it was very quiet. ⭐⭐⭐⭐⭐ FIVE STARS for the very low noise. Once, I re-charge it, I vacuumed the venetian blinds. I found the ORFELD V20, to be very Light, to carry from one room to the next and vacuum the blinds. Less than 3.3lbs is good for women and elder people to move around. The wall mount is very convenient and makes it easily to be stored and charged without taking up much space. I give another ⭐⭐⭐⭐⭐ FIVE STARS for the Wall Mount. It comes with 3 years technical support, 24/7 customer service. I found ORFELD to be an EXCELLENT CUSTOMER SERVICE COMPANY. OVERALL, I give the ORFELD V20 the ⭐⭐⭐⭐⭐ FIVE STARS. HAPPY CUSTOMER.
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Leigh
> 3 dayI bought this vacuum based on reviews, to be fair suction is great and does what its supposed to. Only problem I experienced is when I seat it down some particles/dirt or whatever I vacuumed makes it out back to the floor, the part thats supposed to close or remain closed to keep dirt where it should be stays open (its a flimsy rubber material) - as shown in.the picture. Unfortunately, I have to return it . 3 stars for everything thats work perfectly.
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Benjamin Schaden
> 3 dayUpdated edit: Following this review, the customer service team reached out to me to help support the issues Ive had with the device. I strongly appreciate this, as its well past the return window and I find it rare that a company would take such care and consideration of their customers under these circumstances. Theyve offered an upgraded replacement (or a full refund). Im now confident in the customer care of this company, so Id like to try more of their products. I may well have just received a somewhat faulty item. I value stellar customer service a lot, so if youre apprehensive about purchasing any of their products Id advise youre in safe hands, as they clearly do care a great deal about customer satisfaction. Old review: This is cheap with incredible reviews, but the longevity is NOT there. I’m past the return window and this device “moves dirt around” (according to my kids) at absolute best now. I’ve cleaned it, checked for any issues, it’s well charged but …. it’s just become horrendous at actually vacuuming anything.
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Arizona Catwoman
Greater than one weekThis is so easy to use, to clean, and to take apart & reconfigure any way you want to use it. The battery lasts a long time. I have an 1820 sq ft home and only 2 rooms are still carpeted and it will clean the entire hard flooring on a single charge. You dont have to worry about overcharging or having to take it off the charger as soon as its done. The only downside is that it does take quite a long time to fully charge.
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KolorzKid
> 3 dayAbsolutely loved the vacuum at first! I used it everyday no problem! One day while vacuuming the rug, the swifter part stopped working. Apparently it was too much and the belt to the motor broke. Sad day in my house. It did better than expected, but wished it lasted longer. I really appreciate the wall charger mount. Was very ideal.
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joylai
> 3 dayI absolutely love this vacuum cleaner! I can use it anywhere my vehicle, my home, under the bed and the smallest corners! The only thing when it’s charged it for last to long. I love that it’s easy to clean as well