Paperless [Old Version]

I bought this application in December for $40+ and 3 months later they came out with a paid upgrade for another $40+. I tried to reach support, there is no phone support for this product and when I finally was able to get someone to return me email they said I should get on chat and they would fix it. I tried everything to get on chat and finally I realized that they had taken down the Chat support tool down as well. When I first received the software it worked OK, but when I upgraded my scanner and paplerless app, it all went bad fast and there was no support to help fix it. Buy at your own risk.

I had high hopes for this product because Ibe been in need of a digital document organizer, and Ive really liked some of Mariner Softwares other products. That said, this particular product isnt worth the time or money.

The ad displayed on this page is incorrect. Only version 1.0 is available on Tiger, and Mariner is no longer supporting the Tiger version of the software. All other versions of the software run on Leopard and Snow Lepoard.

DO NOT buy this software if you have an HP or Cannon printer / scanner. IT WILL NOT WORK! Im sure it works great if you want to spend $400.00 on a Fujitsu scanner.

I reviewed many products before buyin this one. I thought I was getting something that would make my life easier but this crappy software never worked right from the beginning. I contacted Mariner customer service and tried to get them to fix my issues for 2 months and I finally gave up. I asked for my money back because I was spending way too much time entering the information in (sometimes 3 times) before it would save. They simply ignored me and wont even respond. What a nightmare. I have never written a bad review before but I couldnt let this continue without writing something. I had to bite the bullet and get Neat Receipts which Im not excited about but it is better than this piece of crap and the customer service(?) that goes with it. I would give this no stars but it wouldnt give me that option.DONT BUY THIS PRODUCT!!!

I tried mariner paperless along side neatdesk for mac. You can read my neatdesk review at that product page.

This is a review of the Feb 2011, version 2.0 release.