Road Runner Carry On Luggage, 20-Inch Lightweight PC Hardside Suitcase, Spinner Luggage with Front Pocket, Double TSA Locks - Black

I rarely leave reviews but I wanted to share my recent experience with this suitcase. I had to check in the bag at the gate of my terminal because I was the last group to board and the airline had run out of over the head space for luggage. When I went to get my checked bag, I noticed that one of the corners of the suitcase was dented and had a small crack. I took a picture and emailed Level 8 about the damage, and I received a new suitcase 2 days later. Fantastic customer service!

It is advertised that there is a USB charging port but there is not one. I would not have gone with this model if this were true. However, now I’m stuck with this because I leave in 2 days. Not happy with the misleading/false advertisement of the product.

Overall it is a nice carry on. The sturdiness does leave a bit to be desired though. The top of the suitcase collapses in a bit when the bag is packed and it is overall just a little flimsy for the cost. The outside finish of the suitcase is prone to scratches and scuffs. It does pack nicely though and there is enough space for a week long trip.

Recently carried this Level8 case on international United flights. It fit great (I did have to wiggle it into the more shallow bins but it worked). It is incredibly light and maneuvers wonderfully. I loved stacking a bag on top and it does not too over. It’s better to pack clothes directly into the case (sad bc I love my cubes). I gave a 4 because of this. Overall, it’s a great case.