Schluter-DITRA-HEAT-E-K Heating Cables 120 V - DHE HK 32

Great product. My contractor installed the system and guests love the heated floors

Perfect condition from arrival to install. They passed electrical testing and now under tile the heater works perfect. Remember to install both temp sensors, the one with the heater and the one with the t-stat as a back up!

Works well, Installed by my tile guy. Floor works well. Saved a little money and got what I wanted.

Very easy to install. Works as advertised. Heats my floor nicely.

Gave one star only because zero is not available. Followed the installation instructions to a tee. Performed and documented all required electrical tests. When I submitted the warranty registration to Schluter Systems I was informed that the WARRANTY WAS VOID because Amazon was an UNAUTHORIZED ONLINE DEALER. This is huge because if there is a manufacturing defect the only solution is to rip up the floor and start over. I had conversations with several people within the company. A district rep gave several reasons (excuses) for not validating the warranty, which I paraphrase, then debunk: Excuse #1 – “Some technical expertise is required to install the product. Authorized dealers are needed to provide technical support”. Debunk #1 – Home Depot is an authorized dealer for Schluter products. Ditraheat products are non-stock items at my local HD store so it’s unlikely the local help can provide meaningful support. You can also purchase Ditraheat products from Home Depot’s online store. How does technical support differ whether I press “Place Order” from Home Depot or Amazon? Excuse #2 – “It costs money to maintain Schluter’s support network” Debunk #2 – This isn’t a case of counterfeit products being sold. The genuine merchandise was sold by Schluter Systems to authorized dealers, who in turn sold to dealers such as Amazon. Schluter Systems received the same compensation regardless of whom it was purchased from. Schluter Systems manufactured this product and was properly compensated. Provided it was installed properly, they should STAND BEHIND THEIR PRODUCT, PERIOD. Shame on Schluter for hiding behind lame excuses and Amazon for selling a product they likely know is poorly supported. The product itself is good but unfortunately only as good as the company behind it. I recommend that you find alternative products that are fully supported by their manufacturers.

Great easy to use product. Works well with warm tiles brand floor heating wire also.

expensive but you will love the warmth on your feet

If you follow the instructions carefully the ditra heat system is easy to install and works great.

Exactly as described. Came quickly. Works great :)

Very easy to install with ditra heat underlayment. The cable cant be cut or installed under toilet or vanity so order only what you need. Does include a sensor.