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msnicoledarling
> 3 dayOn the first one I bought, the left outlet didn’t allow the plug to fully go in (maybe 2-4 centimeters were still exposed). I got a replacement, and although both plugs go into both, the outlets are extremely loose. I’m using this for my hair straightener and curling iron (remote off if I forget to turn them off) and because I’m constantly moving the cords, the loose-ness was an issue. My straightener operates by a button so every time it got disconnected from power, I have to click the button again to get it to turn on. Not a huge deal except when I’m doing my hair I can’t see the button so I wasn’t aware it was off until it had been off and the hot tool was becoming cool (wasn’t straightening my hair). I love Meross products and I’m going to try another dual smart plug they have that’s a couple bucks more. I tested the original outlet when I got the replacement and I realized the replacement had loose outlets, to see if they original has the same problem, and it did.
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ExpatMass
> 3 dayOutlets are loose and items won’t stay plugged in, and loses WiFi frequently. Integration into Apple Home during setup was a major hassle, and must have taken 10+ attempts. Firmware update made no difference. I’ve had luck with their outdoor multi-plug and HomeKit, but I would skip this one. Updated 01/06/2023: Without any prompting, a Meross rep reached out to offer a full refund. Five stars for excellent customer service!
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Deborah Sanders
> 3 dayGreat product. I have all my Christmas lights attached to them and can schedule Siri to turn them on when I arrive home. Also can tell her to turn them off when ever I want
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Paul
> 3 dayI have used Alexa stuff before. This is nice because it works with Siri really without any additional apps needed.
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Aaron Cohick
> 3 dayReally good plugs for HomeKit, I own 1 smart strip, 3 2 dual smart plug ins, plan to buy more from Meross. Soon I hope they have more Matter* smart items. I’ve yet to buy 1. But Meross will Probably be the first 1 I’ll own.
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VA
> 3 dayNot responding after router reboot. Other HomeKit devices work without issues.
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Ding Bat Charlie
> 3 dayWorks great, didn’t realize it would control two different switches on the same automation plug. So far so good. Works good for Home Kit
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Robert
> 3 dayWouldn’t stay connected. Wouldn’t connect to meroso app after I first connected it to HomeKit. So was just a outlet plug that allowed two connections instead of one. Besides that useless.‘I have the single Merosso outlet and that works fine
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Paz
Greater than one weekI thought these would be great. Connect Easily to homekit, right until they quit working completely and will not connect to homekit at all. Absolute waste of time and money.
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CJ67
Greater than one weekUpdate dec 23 So the other day all 3 switches I had hooked up went offline. 2 at my house and one at my mom’s. Unplugging them didn’t work so I tried to delete one and re add it. This was also a mistake because it failed to add over and over. A few days later I don’t remember if I unplugged the other switch or if I just noticed it working. I think I unplugged it for like 20 seconds. Anyway after like 20 attempts I got the one switch to finally add back to the meross app. It kept going through the setup and adding to Apple home but would fail on meross. Finally I deleted the “Wi-Fi” for the apps from my known list and the Wi-Fi popped up as a possibility to join. When I joined this way it completed the setup and showed up in the app. I had to rename everything but once I did it automatically updated in Alexa and she was able to recognize previously setup routines. I told my mom to try unplugging and see if it reconnected to the Wi-Fi/system. I’m not sure on hers, I need to check. Original review I ordered 2 sets of these to control some Christmas decorations. I have a Hubitat hub that I’ve automated my house with but these use Wi-Fi instead. Downloading the app and adding the plugs was an easy process and only took a few minutes each. You can name each plug as well as each individual outlet. This also transfers to Alexa seamlessly so you can use voice commands or set up routines. I honestly didn’t use their app beyond adding the plugs and integrating to Alexa so I can’t speak for what all it can do but I control my house through Alexa currently and wanted these to work too. I also ordered some of the triple outlet outdoor plugs and they work seamlessly as well.