Stellar Photo Recovery Software | For Windows | Standard | Recover Lost or Deleted Photos, Audios, Videos | 1 PC 1 Yr | Activation Key Card

The Stellar Photo Recovery software appeared to work - it gave me a popup which said Repair Complete but then there was no preview and no way to see the supposedly repaired file. I opened a ticket on their support page, received an answer which demonstrated that they clearly either didnt read my ticket or dont understand English. I tried to reply to that, and got a message saying you case has been closed. Absolutely awful support for software that doesnt work!

Garbage software that does not work and predatory sales tactics to sign up auto subscription. Awful product.

Loads easily and does exactly what it says it does. I lost a whole bunch of new pictures from the camera card and this program retrieved them for me.

Perhaps under some narrow conditions this software is capable of recovering lost or damaged files, as it apparently did for some of the users, however, in my experience it was unable to recover a single lost or damaged RAW file.

I was devastated when I lost 80% of my images when transferring them from my camera to my tablet during a trip far from home. I knew they were either lost forever or had to pay a lot of money at my local photo or electronic store to get them back.

Very nice software. I downloaded directly off web. I had a card that had lost pics via card reader and wanted to retrieve them, if possible. If you download off web and have them scan your card (as I did), be prepared to pay to have them saved and made available to download and save. I strongly suggest scanning the same card several times and saving each time. Each scan may retrieve new photos that a previous scan (or later scan) may not retrieve. I also noticed that the stellar will also download a second, smaller copy of a picture that was taken vertically. While scan #1 retrieved my sisters wedding photos, it also retrieved my sons 16th birthday. Following scans did not retrieve the same pictures. Since I saved each scan, I now have most, if not all, pics that a previous reader deleted.

Did not find any of my lost photos

The product is great and does exactly what it claims to. However, if you have any questions about the product, good luck getting help. We attempted to contact them for more information regarding use of software. Customer Service Represemtatove (in India) spoke very poor English. We requested to speak to someone else so they created a case so someone would call us. No one ever called. Then we received an e-mail telling us because WE didnt respond they considered the problem resolved and closed the case! Horrible customer service. Sellers should be required to provide customer service in English for American customers or not allowed to sell on Amazon!

Download doesn’t work. No tech support. I want my money back

I downloaded this product because they advertised for recovering GoPro video files, after running the scan I tried to preview the files but it said I had to purchase it to recover. I did, but then there was only a black video and no audio. I contacted customer support and they said if I couldnt see the preview then it means it wasnt recovered???