Travelpro Platinum Elite 50-Inch Rolling Garment Bag, Shadow Black

There were no direction with the item. Not sure how to use the lock system. I like the item but need some simple info. Thanks

Good gear.

Loved many things about this bag….the hangers on either side double the room. The wheels are strong and sturdy. But I returned it. Most of the zippers are nylon but the outside pocket is a silver metal zipper that broke the very first time I zipped it up. The metal pins bend too easily. I believe this is a design flaw. Hopefully a future model will come out with a more sturdy zipper! It does hold a lot but a garment bag at this price point should be built better than this.

This is a top notch folding bag that has great features and seems quite durable. I have an old Skyway bag and this is better in a number of ways. The folding form is great for holding a couple of suits and a weeks worth of dress shirts. The hanger grip is a gator-tooth design that easily latches down on metal hangers once youre done loading the suitcase. All internal pockets are either made of a clear, soft (but durable) plastic or are an open-mesh design. You can always see into each pocket and dont have to guess where your belt is versus your dress socks. I suppose the plastic will be the part that somehow fails in 10 years since it will somehow age/crack. But when its brand new, its great! The exterior appears to be very durable. The handle has a soft, grippy feel which is great when youre lugging this around. The extending arm has multiple stop-clicks so you can have it long enough for a child or for a 6+ foot adult (no stooping!!!). Even though the extending arm trigger is on the top, it is inset into the handle so you can push the suitcase and dont have to worry about retracting the arm. That is a heck of an improvement over my skyway which can only be pulled because you depress the button when you try to push it in front of you and the arm retracts. The zippers are great in a couple of ways. First, the actual zipper pulls are big and appear to be quite heavy duty. In my experience, zipper pulls are the first thing to fail on a piece of luggage as it gets abused through an airport system. So you want those to be strong. Next, the zipper teeth are large/oversized. This means they unzip/zip very easily AND they are going to be really tough to destroy. The rubberized wheels are nice because they dont skip around from side to side. Theyre all the way to the edges which helps avoid any imbalance where the suitcase starts to rock from side to side. The wheels do not retract but there are feet on the bottom of the suitcase so you can set it up right and it stays in place. There is a hard plastic skid that makes going up stairs a breeze- just drag it behind you and the skid takes all the abuse. This suitcase features a built-in TSA-approved combo-lock. You can easily set the code to any 3-digit value of your choosing. It works by seizing onto the two zipper pulls and holding them in place so that the suitcase cant be opened. What would I change? The grip handle on the underside of the suitcase doesnt have finger slots big enough for the hands of a large man such as myself. It needs an extra quarter of an inch. I can squeeze my fingers in but they dont just slide in easily like they should. Maybe this will loosen up over time. Id probably buy this in another color (if its even sold that way) just because black suitcases are so hard to differentiate on the pick-up belt at the airport. My Skyway is maroon and that is still tasteful for business travel but much easier to spot when it comes down the chute. The suitcase is about an inch thicker than I expected. It is probably 2 inches thicker than my Skyway folding case. Still, it should be fine at the airport.

I bought this thing a little over a month ago. We took a cruise, we drove down to the port from our house. While packing back up the last night of the cruise, I notice the stitching at one end of the zipper had completely come apart. It was not handled roughly, like it went through baggage handling at an airport. Im disappointed in the durability and quality of the garment bag, especially with the high cost of it. Weve had bags we bought years ago at 1/4 of the price last for 20 yrs and this didnt make it one trip. Hopefully their warranty is as good as they say it is. I will try to update this after dealing with the needed repairs.

The front zipper broke the 1st trip. I was so upset after spending 100s of dollars

Trip to Europe. Held up great.

Crappy product. Whoever heard of a hanging bag you can’t hang up on the door. It is unbelievable to think that this company was too cheap to put a hanger on the bag.

Love it - only thing is - we wish it would have swivel wheels to roll while standing up!

This is the ultimate garment back! Purchased for cruise travel. Holds a large amount of formal wear, dresses, shoes. Awesome bag!