Visioneer OneTouch 8900 USB Scanner

Out of the box it had an intermittant problem. You get an error box that says the optical module is locked. Only it isnt. Go to the web site and they have a virtual troubleshooter that is absolutely of no use. Call the company customer service and they tell you to call tech support,(at $2.00 per minute on a 900 line. Because this is out of production, they dont care. Definitely dont buy this for a quarter. It would be a waste of a good quarter

I had demoed Visioneer scanners for 3 years at a computer store and was always impressed with the speed, quality and price of them. I happily bought my own Visioneer 8900 as I liked the quick access buttons, the quality, and the price. The installation was quick and simple and I was scanning right away. Did about 5 high quality scans and everything was great. I hadnt used the scanner for a couple of months (it was off) so I fired it up again and I got these ugly green lines all throughout the scan. I rebooted and tried again and the same thing happened over and over. Then it would lock up on me saying the scanner lock was locked but I checked and it was not locked. Downloaded the latest drivers, installed them, and tried again. It still has those ugly lines. (I use Windows XP Pro) I dont know why after only a couple of months it died on me but I am disappointed in Visioneer. I cant recommend this scanner based on my experience with it but with only two reviews I would research it more.

This is by far, the biggest piece of garbage that it has ever been my misfortune to buy. If everything Visioneer makes is like this, they deserve to go out of business. I cannot believe they can foist off this kind of junk and get by with it. I will never buy another product with Visioneer on it. Period. This scanner was a HUGE waste of money, not to mention a very good source of frustration. It worked long enough to scan about 5 items...but none of those consequtively. It will scan one, then if youre lucky you might get another scan out if after about 25 hours of fooling with it and its pathetic connections, (lots of luck getting any decent drivers or updates) and countless reboots of your computer. Buy a real scanner, send this one to your enemies.

After installing the factory CD for this scanner I kept getting the error that the optical module is locked when it isnt. I tried everything I could find on the internet and nothing worked. Their Tech support is wothless and all in all the scanner is a piece of junk.

This scanner is a few models up from the best scanner I ever had. Easy to use, good quality, and long lasting thus far. Even if it breaks in a year, dont be silly... 35 bucks? Throw it out and get the latest model. Keep the USB cable and sell it for 5 bucks... to anyone who has recently bought a USB Printer... they almost never come with the cable. hahah.. Whatver, I have the Visioneer 8100 and its almost exactly the same as this one and it rocks. PEACE OUT.

Dont Waste your time or money that you think your saving, spend a little more on quality like an Epson. The age old saying You get what you pay for applies double here. The worst drivers/Quality Etc. You cant unplug it (USB) without it wanting to reinstall the drivers again,