2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver

Im going to start with what I did NOT like about the laptop, which I bought a month ago in the Microsoft Store. -The first and most important is the keyboard, there are keys that do not work like the others, they do not have the same level of sensitivity. Many times you have to press them hard and right in the center to make them work. There are people who took the trouble to record it and upload it to YouTube. Normally those who bought this notebook have to be correcting what they write. Additionally when you stop using the keyboard for 30> minutes, in my case two B and Space keys. They stop working properly and I have to press them repeatedly and quickly until they work again. I write this after Dell launched the update where they correct a skipping problem with the keys, when the laptop just woke up. The point is that this did not solve my problem with the keyboard. -I do not care about the position of the camera, in fact the fingers look very little when you write. What really matters to me is that the camera has violet and red lines as interference, especially when you do not have a strong light. -Something I did not know existed until I used this notebook. It is known as Coil Wine, it is a noise (electric buzzing). close to the E - R - T keys. Many people have asked me why this laptop has that noise? What if it is not damaged? I plan to send it to support, but they tell me its about 20 days. The good -The battery life is excellent, lets say it lasts about 4 hours, in my case Im a developer and there are programs that are a bit heavy and I never use it in energy saving mode. If you choose an intermediate configuration of energy it will last much longer than 4 hours. -The quality of the materials is very good, the best is the 4k display. and also has much more brightness than other laptops. -The tactile is good too. -I like the sound, they improved it with an update. -The mouse is great, at the level of the macbooks.

What can I say... This is my first product review on Amazon. I purchased the XPS 9570 back in 2018, so Ive had almost 3 years of use. The same day I got my new laptop, the screen stopped working. I went through the headache of clearing out all personal information and resetting passwords, so that I can send it in for repair. When the laptop first arrived, these were the issues: - Screen wont turn on - Very loud fans - Trackpad double clicks on single press - Extremely slow USB-C performance - Extremely slow internal SSD performance - Poor battery life - Battery drains while sleeping Sent the laptop for repair and got it back. Nothing got really fixed except for the poor SSD and USB-C performance, because guess what.... after a couple days of use, THE SCREEN DIDNT TURN ON AGAIN! At that point, I had lost trust in Dell and this extremely expensive laptop that I was supposed to use for work. I paid $2,500 and ALL excitement for a brand new machine (that was supposed to replace my MacBook Pro) was gone. I sent it for repair a second time and the screen finally worked when it came back, but the trackpad was still an issue and the colors on the screen looked off compared to when I first got it. Frustrations aside, I decided to live with it. Fast-forward a few years, I was able to use this laptop for work. I got to a point where I began trusting it a little more, but still felt I didnt get anywhere near my moneys worth. Today, ladies and gentlemen, Feb. 28, 2021, almost 3 years since purchased, Ive had my last straw.... My screen died YET AGAIN! I had a HUGE livestream gig yesterday. Can you imagine if my laptop screen suddenly decided to stop working?! Its sad to say, but Dell used to be a brand I looked up to and now I can confirm they are the worst. Dont buy Dell if you want reliability and a great product.

WORST EXPERIENCE EVER. I SHOULD HAVE LISTENED TO EVERYONE WHO TOLD ME TO BUY AN HP. THIS COMPUTER OUT OF THE BOX WAS SLOW AND FELT LIKE IT WAS INFECTED WITH A VIRUS. I HAVE BEEN IN INFORMATION TECHNOLOGY MY WHOLE LIFE SO I CAN INTELLIGENTLY GIVE DELL AN F- DELL SUPPORT WAS HORRIBLE. SAID I NEEDED TO BUY A SOFTWARE WARRANTY FOR A BRAND NEW COMPUTER. DO-NOT-BUY-THIS COMPUTER!!!!!!!! I GUESS I AM OFF THE PC GEEKS AT BEST BUY TO GET MY BRAND. EW LAPTOP FIXED. THANKS DELL.

EVERYTHING!!!!

The 32 GB RAM allows me to do the jobs I need and work on multiple projects at once. Ive been very happy with this computer and its functions. Its also very stylish for those which this matters. My only negative I would mention is that battery life is only fair. I was hoping it would be better. Overall you cant go wrong with this purchase.

Nice laptop. Very fast. However, you can not use a USB or Thunderbolt Dock or hub to connect a mouse or keyboard. The 9570 only has two USB ports. So if you are docking it or using it for presentation purposes at a client, you will not have any free ports for thumb drives, etc..

I honestly didn’t think it was possible to have as bad of a consumer experience as I’ve had with Dell. I’ve gotten products that were “lemons” before, but each time it’s been fixed with some degree of headache. I had problems with my $2,500 XPS 15 since I opened the box when I was on deployed with the Air Force. I had offline type lag, internet connectivity issues, and screen problems. After I got back to the U.S.A. I sent it back to the repair center a total of four times, had a technician come to my work once, and spent countless hours diagnosing software issues on the phone. New issues arose faster than they could be fixed, everything in the laptop was replaced at least once, yet they refused to give me a refurbished exchange. It took 9 months of pleading with mostly rude customer service and technical support representatives before I had a laptop I could even use. Up until this week (about 9 months after the last repair) my laptop functioned well enough to not make me want to deal with the very troublesome technical and customer service. The laptop would turn on but wouldn’t boot, it would take ten attempts before it would turn on. Then, the other night it wouldn’t boot at all. I called Dell, they refused to give me any sort of technical support over the phone since my warranty had expired. I eventually got the laptop to boot, it crashed. I was able to boot it again and reset the software. It crashed while resetting the software. Long story short, I need my password to sign in, but it deleted my profile and I can’t recover it using my Microsoft account because the laptop needs to be configured to use wifi. It’s a bizarre situation that Best Buy couldn’t easily figure out. Since Dell refused to help me for free and I don’t feel like giving them a fifth chance to make a repair (this time at my own expense) I decided to buy a new laptop 18 months after buying a $2,500 XPS 15. I had it with me while I was buying a new one to see if Best Buy could fix it, and as I was checking out, I smelled something burning. I reached into my bag to grab the laptop and it was so hot I couldn’t even touch it. It literally felt like it came out of an oven. It didn’t have any apps running since it had been partially reset and the fans weren’t even running. You could feel the heat it was radiating from two feet away. The technicians were baffled by both my story with Dell and what they saw my laptop do. I bought Dell’s second most expensive laptop and have been treated like dirt. This isn’t how a reputable company treats their customers, certainly not the ones who buy their premium products.

The computer itself and its internals works. V Good 4k monitor. However it is totally unusable without a separate mouse and keyboard and if I have access to those I will use my gaming PC with its twin 27 4K Dell monitors. The keyboard and trackpad are simply unusable. Nontravel on the keys and thentrackpadsimplyn doesnt work. It took meb10 minutesntontgryahdntypenthisnsentence. If this is what you want your emails to look like buy this computer.

Very good product

I really liked the computer but the display doesnt work 100% of the time. While customizing the desktop to fit what I need, the display cut out and wouldnt come back on for a while. So I returned it :(