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Samantha Kuhic
Greater than one weekI bought this laptop with high hopes from the reviews. I work in digital design and wanted to buy outside of apple. This brand new laptop has so many issues. The fingerprint scanner doesnt work, the video card is defective. My laptop shuts down several times a day. This is extremely inconvenient for my work and makes simple tasks long and difficult. I cant even connect to an external monitor for longer than fifteen minutes. Upon contacting the seller I was informed that although I have a warranty, I could not get a refund or new laptop. I would have to wait at least 20 days for them to try and repair the laptop. They were unfriendly and unwilling to work with me although I explained I need a laptop for my livelihood. I would not recommend buying this. Please look elsewhere for your design needs.
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_S_
> 3 dayMy unit had the same issue that a couple other reviewers had- about 50% of the time the computer cannot detect the NVIDIA GPU and I frequently get BSoD with errors like video_dxgkrnl_fatal_error and driver_power_state_failure. I spent a couple days trouble shooting, I wiped and reinstalled the NVIDIA drivers multiple times and even factory reset the computer, reinstalled windows and everything. I get the blue screen multiple times a day with regular use (particularly when using photoshop as it often cannot use the dedicated graphics).
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Kindle Customer
Greater than one weekI like the speed, feel, and features of this notebook. The screen in beautiful. And the pen works nicely. I like the feel of the keypad and usually I dont like typing on a laptop keyboard. This feels very comfortable.
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NightWolf
> 3 dayEverything works perfectly, only problem for me is the laptop gets really hot when starting a game but i guess it wasnt really made to be a gaming laptop so i cant complain. Pen werks awesomely on the screen, batterylife is a bit short sometimes depending what you have running on the screen. Very glad i bought it, would even buy again!
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David J
> 3 dayI am an artist which is why I decided to get this laptop. What I love about this Concept 3 Ezel laptop is how versatile it is. The laptop’s weight is balanced which makes it comfortable to use as a tablet when working. The stylus is superb, and the screen is RGB calibration is accurate which is a must when doing graphic art. The addition of a GTX 1650 is nice which adds a new dimension to this laptop. The 14 inch screen quality is excellent and its responsiveness to the stylus is accurate. I really enjoy using this laptop in my daily usage which is why I highly recommend it.
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Wilson
> 3 dayNice laptop, but it is not cheaper.
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Raphael
> 3 day(note I got this from the acer store but they wont let me leave a review there)
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Mike Coates
Greater than one weekWe are older and dont do gaming or artist work. This laptop works great for everything we need it to do. She loves the look and feel of this computer.
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Mrs. Isabell Lesch DVM
> 3 dayThe product is very good and quality is excellent. I use it for designing. Thank you
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PhillipC
> 3 dayBought this originally for drawing - Its okay. You cant get straight lines, would not use professionally. But Im not a professional artist.
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