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John N
> 3 dayI own a few BN-Link products. One had a problem. I worked with Steven and Dianna. They learned and understood my problem and resolved it post haste. I am very pleased with BN-Links customer service.
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KK4477
> 3 dayEasy to use. App is super convenient. Highly rec.
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lori
> 3 dayWorks great with the lights on the patio. Love the option of dimming the lights when I want to and can turn them on or off from anywhere. Set up was easy. Just wish the cord was a little bit longer
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Jeff E.
02-06-2025This is a good value. The setup instructions are challenging, but once its up and running it works great. This is my second one and its convenient to be able to control lights from my phone or Alexa
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Stratos Davlos
> 3 dayStopped working after two months. The device doesn’t reset either. After I wrote this review, the manufacturer reached out and send me a replacement. The replacement works! Thank you. I am upgrading my rating to 4stars
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Kenny Kingsford
> 3 dayThe first smart plug I received one of the plugs did not pass power through it, so it had to be returned. No issues with the second switch and working great.
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Aparthenogenesis
Greater than one weekRelatively simple configuration. Synced with Alexa, and performs flawlessly. Considering using it as timer for my dehydrator overnight.
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Morpheon
> 3 dayThe plug was difficult to set up using BN Link Smart but was easier using the SmartLife App. I had a dimmer issue and the seller kindly replaced the unit with another. Customer service has been very responsive and stand behind the product. I highly recommend the product.
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Aiden Dietrich
08-06-2025Works just like it should.
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Kindle Customer
> 3 dayHow the ability to set a remote timer for outside string lights on multiple schedules for weekday and weekends is great. I went back and bought other items from this company that works on the APP. LIFE Changing on how you operate items around your house.