works as advertised

I am getting this for my short term rental home and the houses I’m selling I can turn it on at a random time, that way squatters doesn’t think the house is vacant.

I owned 3 Wemo devices that I purchased several years ago, and they had always been very flakey. So over Christmas, I purchased a few of the BN-Link devices for our Christmas tree and some outdoor lights, and have been very pleased with how easy they were to setup, and easy to link them to my Google Home, with no issues. Recently, after a firmware update, all my Wemos stopped working, so after about an hour of troubleshooting and trying to fix them, I just got rid of them and replaced them with these much more reliable devices. I recommend these over Wemo because they are less expensive, and more reliable.

100% would recommend & buy again. I dont usually leave reviews, but in this case I felt my experience should be shared. I purchased a 4-pack of outlets and strangely, when I opened the box, one of the outlets had a piece of tape covering it with the word defective handwritten on it. Apparently I was sent a previously returned package that had included one of four outlets being defective. I contacted customer support and got immediate service via the companys online text assistant. I sent them a couple of pics and my order number and was immediately told I would receive a replacement outlet (as that was my preference vs a refund that was also offered). The replacement arrived just a few days later. I was only expecting a single outlet, but surprisingly two came instead, which I really appreciate! It feels like an excellent gesture of apologizing for the error (which I realize may have been Amazons fault) and showing me the company appreciates my extra time & effort to go through the RMA process. By the way, the (remaining) 3 original outlets functioned perfectly. All were easy to add to my smart home network and have functioned perfectly in the week+ since.

I put smart plugs on pretty much anything I can. The first thing I like about this set of plugs was the price. The price alone for 4 is very good, there was a 10% off coupon on the product page and using my Prime Visa I received an additional 5% cash back. Also, living in the area I do, I was able to get them the same day. The have been the easiest ones I have bought to setup. They are 2.4 Ghz network compatible only, which has been the case with all the other smart plugs Ive purchased. However, when I set these up, unlike the others I have, I dont have to log into my internet modem and turn off the 5 Ghz network, setup the plug, then go back into the modem and turn the 5 Ghz back on (most modems today are dual band with 2.4 Ghz and 5 Ghz which run simultaneously). So, all I had to do was plug in the plug, hold the button for about 10 seconds to put it into setup mode, go into the Smart Home app on my phone, assign it a name and boom the plug is ready. Repeat for each of the plugs as I used them. One issue I didnt like with previous plugs is that the name had to be one word. With these, you can assign multiple word names. For example, instead of using the name Lamp, you can name it Bedroom Lamp, or Table Lamp, basically much better descriptions for what they are. Once setup they are fully integrated with Alexa so you can include them in groups, change names or any other setting right from the Alexa app. So, you can operate these smart plugs from any Alexa enabled device (Echo devices, Fire TV remotes, etc.). Whatever is easiest where you are. Finally, they give off a little click when you turn them on and off. I like this because if whatever I tell Alexa to turn on doesnt turn on, I know if I heard the click it wasnt because I pronounced the name wrong or Alexa couldnt understand because of loud background noise, and that there may be an issue with whatever I was trying to turn on (like I out of lifetime habit, manually turn the device off by its own on/off switch. The only thing I would change is I wish they were a bit smaller. They work perfectly on wall outlets. You can use one and still plug something else in the other outlet or use two in the same outlet. However, I use a lot of power strips with multiple outlets on the and USB ports and the width of these smart plugs ends up covering the outlet next to it so I cant plug as many things into the strip. But I use the power strips more so that I have USB ports available around my home, so it isnt that big of a deal most of the time. Overall, I highly recommend these smart plugs.

The plug works well but the app is junk. I have Bose Soundtouch system so I am familiar with crappy software. Impossible to set up daily automation. Switching to Smartlife app.

This is the 3rd brand of smart switch that ai have tried and it was the easiest one to get going, Seems to be doing better than one of a different brad working in a location that my wifi signal is not the best,

It is easy to set up, easy to link to Alexa. I use it to control my hot water recirculation pump on and off several times each day. Programming is a bit more tedious than it should be: switch changes that are repeated every day require each day to be selected individually rather that a single every day button. My biggest complaint relates to the time zone setting. The Smart Life software that controls the device does not allow you to specify the time zone, but rather offers a huge selection of world-wide cities that you must pick from. I picked Los Angeles to represent my north Idaho residence, since both are in the Pacific time zone. The problem is that the software gets it wrong. While the software seems to know what the current time is in the Pacific time zone, the schedule operates on GMT minus 7 hours, which is wrong, since PST is 8 hours behind GMT. The result is that all of my scheduled changes occur one hour too late. I thought I could use a work-around by selecting a time zone that is one zone west of my location, so I selected Anchorage, Alaska, but that had no effect on the timer operation, as it continues to use GMT-7. Next I tried another time zone, New York, which should be GMT-5, but my timer continues to operate on GMT-7. Message to Smart Life: please fix your software. In the meantime my work-around will be to input switching times that are one hour earlier than the actual desired time--very disappointing, and confusing. Update after one week use: I set up the second smart plug, and I had no problems with the time zone setting or getting the device to switch at the designated times. Then I cleared all settings from the first smart plug and reset the timers. This time around all settings worked as expected, and there was no evidence of the GMT-7:00 glitch, so I dont know where that had come from. So now I will upgrade my rating to four stars, with only two minor complaints: 1) no everyday button in the timer setup menu; 2) the user guide is printed in tiny, tiny print, and it actually admits this problem, suggesting the user obtain a pdf version from the manufacturers website. I tried that, but could not find any user guides.

Quick set up and exactly what I need but a bit bulky in size.

I would have given this product a 5 rating if only they would bother making the instructions clear. ts ridiculous to put instructions in the packaging that are such a jumbled mess. I was going back and forth from alexa and the smart life app and it was extremely frustrating. I was ready to give up trying to install and activate these plugs. Then I thought KISS (keep it simple stupid). Once I figured it out all 4 were installed in minutes. DO ONLY 1 PLUG AT A TIMe. This is what worked for me: (I have an android phone so I dont know if it would work the same on an iphone) 1. Install and register smart life app. 2. open the app it will default to 2.4 Ghz, leave it as it is. 2. Top right corner there is a plus sign (+) click on it and select add device 3. that next page is titled add manually. you will see all kinds of devices listed. I selected lighting, at the top of the list, plug (BLE+wi-fi) 4. From there the instructions are easy to follow. When your done with that: 5. Open your alexa app, select devices and click on the + sign on the top right corner. A menu will pop up, select add device. That next page will ask you what would you like to set up? select plug. you will be asked what brand, scroll thru till you see Bn-Link and select it. that will bring up a page that says connect your Bn-Link to Alexa, but at the bottom you will see discover devices click on that.Alexa immediately recognized the plugs and I was able to name or place in groups etc Good luck :)