Cardo-SRAK0033 Audio & Microphone Kit (Single Pack) - Black

This is a good set up but was sent used! Just a gamble you take I guess.

The Cardo product is great. The kits have allowed me to use my Cardo unit on multiple helmets without having to move the speakers and other hardware. Saves wear on the helmets. I had previously purchased the discounted kits that had been returned. Saved a little money and Amazon Warehouse doesn’t disappoint when it comes to quality control. Until now. These last two kits I purchased were not up to the Amazon standard of excellence. One kit was missing both mic options plus the female speaker plug had been removed which made the cradle system useless. I’m sending that one back. The second kit was complete, however it also contained two used and dirty alcohol wipes, the hook/loop extra pads had been peeled and adhered to the inside of the box plus the peeled backing were crumpled up and left in the box. I had extras from previous kits so I was able to make it work. Amazon, you’re usually on point. Let’s hit the reset, put this behind us and get back to excellence.

Review

Despite being just a bit persnickety to get set up, its been working great. We both use one of the bluetooth connections to listen to music when were not talking, and we use the DMC connection to talk to each other. The music dims a bit while were talking (and the two volumes can be set separately), and weve had no issues with either unit.

Filed a warranty replacement claim on a defective unit from Cardo. Followed their warranty protocol, and was sent a “refurbished” replacement unit that did not include a replacement microphone or speaker set. My issues persisted, so I paid for this set out of my own pocket because I was sick of dealing with Cardo’s. This set fixed my issues, but offer lower audio quality replacements for the original Cardo/JBL. Oh well. I’ll take something functional over something that should sound better but doesn’t work.

Works great, still learning all the features. Phone calls good. Integrated with my iPhone and 2017 Indian Chieftain Ride Command system. Radio is nice when on my other bike. Pack conversations work well with a group. Very happy with it.

Nice to have for my back up helmet but the sound quality isnt great and one speaker cuts out occasionally. Not worth the cost in my opinion but unfortunately its needed if you want to run two helmets with one packtalk unit.

Perfect

Title says it all. Get something else

was as described and works appropriately