Carry on Luggage Airline Approved, Carry on Suitcases with Wheels, Lightweight PC Hardside Luminous Textured Luggage, TSA Approved, 20-Inch Carry-On, Dark Grey

I just bought this 24” luggage based on the sleek looks and good reviews. My 12 year old daughter picked it out and I do admit it does look pretty nice. However, it felt a bit flimsy when I got it and the quality proved to be very poor. I used it on 1 flight and it got the huge dent in the corner as you can see in the picture. I’m a reasonable person and I expect luggage to get banged up on flights. I’m also a frequent traveler so I do have experience with various sorts of luggages. This is the first time I’ve ever seen damage like this. And this is the most expensive luggage I’ve ever bought! Meaning you can get much higher quality luggage for prices way cheaper than this one. I contacted customer service and their response was that this isn’t covered under their warranty. So that’s $180 down the drain for me. Now I need to buy a replacement and no way I’m buying anything from this brand again. I’ve got 3 kids that are getting old enough to warrant their own luggage so I also think it’s foolish of them to lose this potential revenue just to save on a warranty claim. Buyers beware - these luggages won’t last!

Ill start with the knowns. This is a good looking carryon. Its wheels are sturdy and move smoothly. The handle also moves in and out nicely. The zippers with integrated tsa lock is a nice touch. What Im not sure about is how well this will hold up. Some reviewers have mentioned the corners caving in, with the carryon I dont see that as an issue but the front and back walls feel almost milkjug thin so I worry about that cracking. from the picture I thought it had a canvas or fabric covering but no its just a thin textured plastic. Time will tell on Its durability. Its also heavier than expected. The interior compartments but space does seem cramped compared to our other similarly sized carryons. Again time will tell and for now all is well with this piece.

My son-in-law travels for work and tested the bag right after receiving it as a Christmas gift by filling it with towels and checking all the features and maneuverability. He was delighted with the bag at the time. Unfortunately, when he actually took it on a trip, though he was amazed with how much it held, when the bag is packed, the handle keeps jamming. Will not extend and retract smoothly. I dont recall that being mentioned as an issue in any of the reviews I read before I purchased this bag. I wonder if this particular bag is just a dud/lemon and will have to return it. I will review the manufacturer afterwards.

The larger of the two, which I have used on 5 trips since purchasing already fell apart. Zipper broken.

This is a very stylish carry on, but if you are a person that likes spacious carry on dont buy this....

I love everything about this carry-on! Both insides zip to keep everything in place along with two zipper sides for small things.

I travel a lot, and I have to carry a backpack with quite a bit of heavy electronic equipment. Past carry-ons that I have had did not handle the weight of the backpack well, and were difficult to maneuver, but this design works great. In addition to the smooth wheels (I can literally push it with my fingertips) the flat design of the case holds anything put on top of it securely and balanced. I am very happy with this purchase.

Do not buy. After first flight, luggage arrived with a big dent in the corner. So much for sturdy claims. No response from seller after contacting about a return or refund. Very disappointing.

Yes, I do recommend this carry-on, it is lightweight, compact an attractive. It is also durable, although, only 6 months of use, yet, so-far-so-good.

I had high hopes for this suitcase until its maiden voyage. Baggage handlers managed to rough this bag up on it first journey and now here we are. Im bummed because I was hoping to have this suitcase for years to come. I should have spent more money. Its not as durable as it should be. Beware.