Cruise 3.0 Hardside Expandable Luggage with Spinner Wheels, Platinum, Checked-Large 28 Inch

Purchased a 3 piece set of this luggage and on the first use, I discovered the TSA lock does not remain locked on the 24” case. When I contacted Delsey about this OBVIOUS defective product, they told me that 1.) I had to pay to ship it to one of their authorized repair shops, which I found would run between $30-$50. Then, I have to pay the repair shop an additional $15 “processing fee” to have them look at it to determine if they will covered it under the warranty. What kind of crap is that?!?!? Your product, is found defective on the first use and the customer has to shell out 25% of the purchase price for the luggage just to see if you’ll cover it under warranty?!?!?

SUITCASE, IN THE MEDIUM SIDE, DOES NOT:

Color looks boring.. looks dull not vibrant like picture

Ive got two distinct perspectives about this luggage:

NOT A GUCCI, SO YOU TRAVEL RELAX KNO-WING THAT A LOT OF PUNISHMENT IS AWA-ITING. ITS LIGHT WITH PLENTY OF ROOM AND EASY TO SPOT, IT EVEN LOOKS KIND OF EXPENSIVE !

The way this luggage is made is - Delsey logo is attached on the side with metal which is exposed to lining and the lining has cut open from it.

First time that I used my Delsey.Paris suitcase it cracked. I did not fly, but did a drive to the port cruise. Not worth the money.

Weve replaced all my familys suitcases with Delsey ones over the past 3 years. The wheels are the best weve found, and the zippers are sturdy. I purchased this for a 2 week trip to Japan and was very happy with how they survived all the airline juggling. Would purchase again.

I really like this luggage. It definitely feels and looks fancier than my cheaper luggage. The wheels roll really nicely, the zippers operate well, everything seems well thought out.

These bags bags roll like a dream! We packed the biggest bag over 50 pounds by mistake and it was still very easy to roll even on carpet. Very well designed luggage. We bought hard shell for when we have to check bags. Polycarbonate will take on the worst baggage handlers can offer. The locks are easy to set.