My husband planned on vacuuming as normal and went to lean the vacuum back to start, and when he did the whole thing snapped off of the long attachment. It wasn’t fixable, you can see in the image the plastic actually broke off from the handle attachment and it was not useable from that point. Of course I was devastated (lol) this vacuum gets lots of use in our home with a crawling baby and I’m lost without it! My husband was sure he wasn’t rough with it or anything and it just seemed to snap during use… well after looking at other reviews from previous purchasers I saw the exact same thing happened to them due to a possible bad batch! I contacted customer service through a fill-in form on their website and they got back to me quickly and sent us a new replacement part. It’s Wednesday (I contacted them Sunday) and the replacement is already here. I’m amazed, other companies need to take notes. Thanks Fabuletta!

So I have had this a while, using for it for a few weeks/month maybe, long enough to form a reliable opinion about this. So I love to vacuum. Love it. I work a lot and have two cats so I vacuum a lot. I got this in hopes it would cut down on my heavy, corded shark vacuum (that I LOVE) and would help me in between cleaning up. It’s cordless and really doesn’t take much time to charge and stands upright on its own. What I’ve noticed it isn’t extrmelyyyy powerful. I love the LED light as I can see the hair and other lovely things I’m sucking up with it but when I’m done with it, the floors don’t have that just cleaned look. It’s Definitely not a replacement for another vacuum, for me at least. When I make a mess in the kitchen before work I can do a little clean up but the floors don’t look completely finished up clean if you know what I mean. I also run it in the bathroom before I leave to get up hair and makeup and of course ANIMAL HAIR but again, it’s an “until I can clean, clean up” so. I do really like it and will continue to use it. Obviously. And I don’t know if this is what’s out there as far as suction and performance. It’s my first cordless one I decided to get to help me in between and be able to vacuum more. Yay. Anyway, I just got done using it and thought I’m ready to give my opinion since using it in all my situations and household instances I needed it for. It’s better using it then not using it. If that makes any sense. It just doesn’t leave the floors super clean and doesn’t pick up every last thing I imagined in my mind it would. It’s a solid 3.5-4 stars to me. And maybe cordless stick vacuums in this price range do exactly this and in that case it is what it should be. I just cant settle on the fact that there’s not another one out there capable of powerful, satisfying cleaning similar to a powerful and strong heavy plugged in vacuum cleaner.

UPDATED: another 5 stars for their quick and easy customer service. I wrote about one of my batteries being lackluster and all I had to was send a pic of the battery with the lot number. They are sending me a replacement. Awesome!!!! Still loving my vacuum! So, I’m no stranger to cordless vacuums. I’ve had the Ergorapido, a Hoover, a Black and Decker, and the Dyson. After two years or so the batteries on the Dyson, Black and Decker, and Ergorapido all fizzled out. I am only really using it on hardwood floor or very low pile rug or carpet, but I have a big Dyson for carpet in my home of 3 kids and two cats. The Hoover had a removable battery (key feature IMO) and I had an extra to swap out, but plastic parts broke after about 3 years. Enter the Fabuletta!! After having spent money on the Dyson, I have learned that just because it is expensive is it well designed or work better than others. I have only had this for 2 weeks and I am shocked by it. It is my first cordless to have attachments and a telescopic wand. This allows a 4 year old to actually vacuum or for someone to make it a hand vac for their car. Genius. The company sends you an extra filter cup (a bit on the small side, but it forces you to empty it regularly) AND a double ended tool to clean it with. The floor attachment actually lets you take the roller out easily to clean it with same cleaning tool but opposite end if you have a lot of long haired people in your home. I was amazed by how LIGHTWEIGHT the machine was. I wasn’t even sure it could work being so light! It makes stairs a breeze. Ease of use on the bare floors and under the couches is also fantastic. It practically lays flat to get under your furniture. It has 3 levels of power or suction. Tip: I only ever need level 2 for anything and your battery lasts a lot longer on that setting than on high. It is deceivingly QUIET though so you think you’re not getting everything, but you are. I did purchase an extra battery at the same time which is something I will always do. The battery that came with it is a bit defective I think and I will update my review after contacting customer support. It only lasts about 1 minute if pushed to the highest power level. My other battery lasts about 10 minutes on high. It lasts roughly 30 minutes on the middle setting. I love this vacuum and I can hardly get it out of my 13 yo daughter’s hand. TWO THUMBS UP!

I wish I would have purchased this product a LONG time ago. After buying 2 Shark Vacs similar to this product and both of them dying due to poor battery charging, we purchased this product. A few months later it is still going strong AND my kids and husband even love using it.

good, strong vacuum. only gripe is i wish the battery life was better.

This stick vacuum is fine. I have some issues since I’m a dog groomer & I’ve used many of my clients vacuums. It’s just ok. It will shut off if you slightly move your hand off the power, the charge on low is about 20 minutes. It has the suction power, but keeping it on is frustrating. For the price it’s fine but I have a feeling I’ll upgrade. I don’t need a shark, as some I’ve used are from Amazon & not name brand. If you need touch up & have pet hair this will be ok. It works good on carpet & some short rugs. Overall I’d recommend it if you need a touch up quick vacuum.

I love this vacuum cleaner since its light and the price is reasonable for use in my hard floors and area rugs. Unfortunately, the stick section broke off the motor case 5 months after purchase and the Amazon support period was over. I followed the instructions on the manufacturers support site and emailed the purchase info and two photos of the problem. They responded immediately and replaced the vacuum cleaner with all the parts within 3 days. I would have given it 5 stars because their customer service is outstanding, but only gave it four since it did break.

I’m stunned at the reviews I’m seeing comparing this to a Dyson stick — it’s not even close. The suction power is not very good. I got this vacuum for quick daily vacuuming needs all over the house, and leave the deeper vacuuming jobs for my Miele canister vacuum. The difference in suction power is miles apart, truly. I can vacuum an area with this stick vacuum — on high speed — and then go back over it with my Miele and the Miele is still picking up most of the dirt and debris. I’ve decided to keep this vacuum, though, as I’m now using it only in my laundry room where the cat’s litterbox is. It’s good for that quick clean of strewn kitty litter, as the battery lasts not even 5 minutes at high speed. And you need to use it at its highest speed or the vacuum will not suck up much at all. Please know that this stick vac is not meant to be your sole vacuum cleaner. A Dyson stick works well enough to be your sole vacuum cleaner, but this does not. Treat it like a convenient broom — it gets up your basic surface messes, but not that well. If the price point were lower, I would give this more stars. But at over $100 for a vacuum that doesn’t work well and lasts less than 5 minutes, it’s too expensive.