JJC Smart Plug 18D, WiFi Outlet Compatible with Alexa and Google Home Assistant, Mini Smart Home Plugs with Timer Fuction & Group Controller, 10 Amp,2.4G WiFi Only,1-Pack, White

Como toma funciona perfectamente pero no se conecta a la red wifi de mi casa

Product unusable. Previously returned by another customer. Return label glued over QR code to get app. Flat out dishonest to sell as new!

I use these to control lights and other appliances. They’re very easy to setup once you get the hand of it. Once you make your home “smart,” it’s so nice and convenient. I love how these have a usb slot in addition to the outlet.

I like that there are four color coded plugs in the box. However, installation is not so easy. You have to load their third party app on your phone. Then you use that to connect to the plug. Then you have to go to the Alexa program and add home-linking smart as a skill. Once you do that you can tell your Echo to find new devices. In the dedicated app you can rename the plug, or you can do it in the Alexa app. However, I could not add the skill from my phone Alexa app. I had to do it on my computer. Also, there is a receptacle and a USB on the plug. You are supposed to be able to control them separately. I have not determined how to do that. I can control the receptacle but not the USB from Alexa. I can control each from their App. I have been playing with this for an hour. Not fun.

I was able to pare to my phone but support is not responding when I try to connect to alexa. Eventualy I was able to get Alexa connected. No help from support. The complaint I have with their support is they are not specific with their instructions. And they are very slow to respond. They dont know how to effectively use slow response. Taking a long time to respond is one issue. OK. but when you do dont ask a single question in respond that takes another week to respond. They did update the software to be able to use alexa to turn the USB on and off with alexa. Over a month after the first response they ask me Can you help me to change 1 star review to 5 stars as a kind of encouragement to us? I upgraded their review from 1 to 2 star.

Hard to connect

I could not figure this out. I tried downloading the app and wanted to connect to my Alexa. Couldn’t get anything to work.

The plug and USB work when I use the button so they arent a complete waste, but they will not connect to any smart device app including the one they say to download. Ill keep trying and update if I ever get them working.

Worked fine, then several months ago the app closes. Just says developer needs to update. Galaxy S20, latest Android update. Galaxy S6 Lite, latest Android update and no longer compatible with device... Just wonderful...

Product is not worth buying. Waste of money. App doesnt let you register to add the devices. I wish I would have read the reviews. Now I have worthless plugs.