JZRSuitcase Hardside Carry On Luggage ABS+PC Suitcase with Lock Spinner Wheels 20in 24in 28in (black, 24in)

The quality is great. I plan to order more for the kids.

Side handle was immediately tore off by airline employee. Poor gal felt terrible. The 4th wheel never made it back to MN and the zipper is now unusable. Super dented up and my well packed computer monitor was destroyed. Not recommended for travel with valuables.

It Has a built in lock, the reset button stuck in and would not come back out when I tried to set it before the first use, as the instructions state, so I ended up using a regular lock. There are 4 feet on the back edge. One broke before even reaching my first destination, my first time using it. Very Flimsy, poor quality. Look elsewhere if you want anything with any quality.

I purchased this case a couple weeks ago for a cruise trip were leaving on today. Yesterday I unpacked it and found that the zipper pull, on the inside of the case, the one that zips the inner flap closed, had broken off and was laying inside the case. I tried to put it back on the zipper and found the zipper had been sewn in wrong, so each side of the zipper wouldnt line up with the other side. Im forced to use this case for our trip as its all I have, but would like it replaced or repaired upon my return. Thank you

I did end up returning this luggage because I typically need an extender on my carry on (the extra zipper that expands your luggage by ~2 inches if needed). But good, durable bag if that is not something that’s important to you.

Came apart after using it one time. I would not spend the money again. Total waste of money

Originally I had an issue with the wheels on the large suitcase, but the seller acknowledged my post and resolved the problem expediently! Great customer service! Thank you.

This luggage looks decent but its pretty low quality, the inner zipper broke after our first trip.

Buena maleta y ligera para viajar

The first time it was used, the zipper broke and the wheel fell off. Its supposed to be under warranty, what do I need to do?