Kwikset Tustin Entry Lever featuring SmartKey in , Venetian Bronze/Standard Packaging

Actually, the lock is great and I would give it 5 stars and Amazon zero stars if I could. Easy to install and looks great. After only one day who knows how it will be in 5 years. Comes with a great warranty so we will see. The problem is Amazon! This was a Warehouse Deal. Amazon shipped the lock with no keys. It has not one but two stickers on the box indicating it was inspected by Amazon. To add insult to injury, Amazon also placed another sticker over the code on the box indicating how it was keyed at the factory so I cant even have another key cut from the factory code. Amazon may do really well making it difficult to find the key code on the box but it comes from practice. They also make it hard to find a customer service number.

Excellent product, easy to install and rekey!

I have lived in my current home less than 5 years and this is my 3rd Kwikset Tustin and now it is not working. The little screw that holds the handle on fell out and is lost. This happened with the last one I had. Also the little knob on the inside that locks the handle will not turn. The current handle broke in less than 1 year. You may ask, Why do you keep buying if it keeps breaking?. The reason is that it matches all the other handles in the house. I have had no problem with the inside handles just the back door handle. The front door is a different brand and we have had no issues with it. I may have to buy that brand for the back door as well. That brand is Schlage in case you wanted to know. I would avoid buying this lock.

Using on outdoor gate as the old one broke after 8 years of abuse. It is a direct replacement, only have to rekey. Seems to have less freeplay than old one. Installation was easy but had to take out the handle and flip around as my lock is on the other side. Dont lose the tool that disconnect the handle, over time the lock might come loose and require tightening, you need the tool to take off the handle to expose the screws.

The deadbolt was programmed to turn the wrong way and I couldnt find any information in the box on how to fix it. Was able to find the instructions online but those should be provided in the box.

I like the feel and action of this lever. I would have lengthened it another half inch or so to provide more to grip on to. The finish is smooth and looks nice. The trick here is that Im using this as an outside door handle replacing a shiny gold one of the same type - its finish wore off. I dont know whether or not this new lever will do any better, but Im willing to pay to try realizing that Im using it in a manner that it wasnt intended. Thats OK because Id rather try, than go with a different color and finish. If I need to go with steel or something, Ill face that when it comes. Im just using the deadbolts lock and dont want a handle with a lock. I love the way the door closes now - so smoothly without a need to turn the handle,

This will look beautiful at our new house when their done building. It matches exactly with the Kwikset Smartcode 888 deadbolt we purchased and the other bronze accents outside our house. Im sure Ill be very happy when its installed.

Exactly what color and door function was needed. Fast service. THANKS

One key to rule them all!

These handed have the ability to be installed two ways so you can choose your direction. They look great in my new home. I purchased a bunch of them.