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rmearski
> 24 hour6/17/23 Customer service came through once again. I appreciate their quick response to rectify the broken zipper issues. 6/15/23 I used the largest piece for a business trip, hoping for a better experience, but the zipper is poorly sewn and the end came out, meaning the zipper will not stay in place and came off like the previous zipper I complained about. 5/30/23 Update As I started in my original post, I was going to use the 1 piece anyway to see how it works overall and I was very satisfied with the look, feel and functionality of the 18 inch case. As for the broken zipper, I was immediately contacted by the seller and provided a refund for the broken zipper. As a bonus, they also gave an explanation for the missing zipper pulls that made sense. :) Their customer service department was more than willing to work with and educate me on their luggage. Original Post: Soooo, after a week of having the luggage, I decided to use 1 piece for a weekend getaway. The zipper broke. Now I am honestly afraid to touch anything else on it for fear of it breaking. I really don’t need the zipper so I will use it and see what happens.
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Darlene Butts
> 24 hourLove this wallet because it holds all my cards and even have a removable section.
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Glyn
> 24 hourThis is a nice hard shell luggage set. It is easy to store because they all fit inside each other. The color will be easy to spot with a bight tag for identification. The inside is lined and has pockets for storage. The smallest one could hold a camera, medicine, makeup, or personal items. The two smallest could be considered carry ons and would fit under the seat or above. The have extendable handles and easy rolling on flat surfaces.
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Tina Nava
> 24 hourHeavy duty set. The wheels roll easily Ms the zippers are strong. It has a lock feature. You put the ends of the zippers in and set up a code to lock and unlock them. Nice set.
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Amandas Honest Answers
> 24 hourI love the size and color of the set. It is very durable and handled our vacation quite well. The suitcases nest nicely together for storage. They roll well too. Im giving a 4 instead of a 5 because the inside zipper did give. I do tend to overpack, so that may be my fault. Overall I really like this set for the price.
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CHERYL COONING
> 24 hourAs described/ like the six pieces with the smaller carry ons. Perfect set for husband and myself
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JJ
> 24 hourI love this wallet. I bought this for my friend. She loves it. There are many card slots in the wallet. My favorite thing is that it comes in a box so it’s made me easier work on the gift wrapping. Very suitable for friends. Im satisfied.
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Erin
> 24 hourI contacted customer service to see if they can replace. They also sent two black bags with the blue ones that I ordered so the matching set I ordered does not match. So far, not impressed but will update.
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Allan Wan
> 24 hourGreat wallet, both in looking and in quality, really good overall purchase, suggested for everyone!
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rboylston8
> 24 hourMy first trip using my new luggage…the stitching pulled free from the zipper.