Microsoft Surface Pro 7 – 12.3 Touch-Screen - Intel Core i7 - 10th Gen 16GB Memory - 512GB SSD – Matte Black

Good item. I owned a Surface pro and loved it. Had issues with activating the license but my work IT person was able to get me a new corporate license.

First unit was lost in shipment. Took another 30 days to get a new shipment. Now I cannot get the OS to activate. Have tried all methods for activation. Cannot get anyone at MS to stay on the phone (have been hung up on 3 times). My online MS account keeps logging me out before I can create an online help request. Complete waste of money for me.

Never again.

Pros: Works fantastic, not a gaming powerhouse but that wasnt what i was looking for. I wanted an art toy.

Bait-and-Switch scam. It is advertised as a Surface Pro 7, but you will receive a Pro 6. The first time I assumed was an honest mistake, returned, and re-order it. Second time. Same trick. I contacted the vendor, and they tried to convince me to keep it for a price difference. This is an illegal practice to advertise goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.

Ive had this computer for a while now. At first everything was golden, but now not so much.

Touch screen wasnt working, had to return . Waiting for refund.

It is good, but definitely not worth the price. Would rather get different unit instead at that price point.

It was very expensive and when I found out I had to pay $100 for a keyboard in addition I just changed my mind. I would like to see my refund posted as today is 6 days dine you received.

This is my first purchase of a laptop and any surface product. I did my research on the device before purchasing because Im doing remote learning and an art major so I already knew what I wanted in a laptop and the pro 7 delivered! I bought this laptop as new so I dont know the case for the rest of these reviews but mine came in the box sealed with plastic NEW WITH EVERYTHING WORKING. Screen works perfect as a laptop/tablet and connects well with my hotspot. The only downside is that I paid so much hoping for the sim card or esim option to be there but it wasnt and although the battery still needs improvement I find that if you allow the laptop to rest every hour the battery drains less. I work so I dont have to use it every second but something to keep in mind.