Moonlight Hardside Expandable Luggage with Spinner Wheels, Black Marble, Carry-On 21-Inch
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Emily
> 3 daySo I love American Tourist and I’ve never had any issue with their products, however this was the first time I bought the brand on Amazon. The suitcase didn’t come broken but it did come with a few missing parts. Both of the zippers in the middle to pull up over your clothes was missing the tabs. What confused me was that there are other tabs on all the others zippers. Definitely check first!
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Cetta48
> 3 dayHad a difficult time finding this 24 design to match my 20 carryon. Love the pattern and easy to find on the airport carousel.
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Kyra Athena
> 3 dayThis has to be the least satisfying luggage purchase I have ever made.
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Sarah Kerr
> 3 dayI bought this set mainly because American Tourister is a well known brand and I expected it to be durable and last several years. Unfortunately, the medium sized bag broke the first time I used it. Very disappointed.
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jill brown
> 3 dayThe color and size was wonderful however the one piece was damaged
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Brenda H. Hicks
> 3 dayAwkward rolling compared to delsey
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Robert B.
Greater than one weekI was on a domestic flight and used my brand new 28 in American Tourister Moonlight - Leopard hard shell luggage for the very first time. Unfortunately, when I picked it up from baggage claim, the entire bottom was shattered with the wheel shafts hanging off, as if the bag had been dropped from a great height and landed on the wheels, destroying the entire wheel carriage and bottom of suitcase. It is utterly destroyed and will never be usable again, and since it was harmed during travel/flight, the damage falls OUTSIDE what the American Tourister warranty will cover (I have checked, as this is a new suitcase still under manufacture warranty that does not cover any damage ensued during travel). However, I have been given nothing but runaround in terms of submitting a claim to the airline as they demand that I present to the baggage/security area at the airport IN PERSON to file a claim and obtain a reference number. Due to travel logistics I was unable to do this en route, and thought I could process this request after the fact the next day. I am completely unable to drive my suitcase back to the airport which is a 2 hr round trip for me, park and wander through the building to find the right place to accomplish this, and find it insane that I must do this when I already have the purchase receipt for the newly purchased luggage, my flight info, and baggage claim number, and pictures showing all the damage. I have tried in vain to enter this into an online complaint as all routes take me to the page “you must physically present in person at the airport with your damaged luggage to obtain a 13-character reference number in order to submit a claim. I will NEVER PURCHASE THIS LUGGAGE AGAIN, and am very disgusted by the fact that the warranty my 3-piece set was registered for covers essentially nothing, aside from if something should spontaneously break when it is not being used in travel. Why else would I carry a suitcase, if not during travel??? Buyer be ware...
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Cheryl
> 3 dayPurchased this set for my granddaughter who loves the galaxy design. She hasnt used it yet but it appears to be cheaply made and not very sturdy. Will review again after it goes through airport baggage claim!!
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Joy Melissa
Greater than one weekI like the clean look, design and features! Very pretty white and pink! The zippers are a smooth glide! Lightweight! Wheeling are smooth as well!
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Barbara
> 3 dayI am so happy with this purchase. It was excellent quality and I love the pattern! The price was too good to be true for American Tourister! I am going to purchase the smaller one also. A great buy!