NordVPN Standard - 1-Year VPN & Cybersecurity Software Subscription For 6 Devices - Block Malware, Malicious Links & Ads, Protect Personal Information [Physical box]

After 4 + years of paying for Nord, I opened a ticket with them to do 2 simple things; change my email address and to get a username that wasnt my email address. They told me I needed to tell them the last 4 digits of the card I used to pay my most recent signup (one for 30 months of service..Ive got 5 months left), and the expiration date. I told them the card was canceled for suspicious activity. They asked for a copy of the bank statement showing the last charge, which I provided. Then I was told that I was attempting fraud (no joke), and that the results could be severe, and ended our correspondence. So caveat emptor!

It’s good for online security as long as you know how to navigate the security features which is somewhat difficult ui.

It does the job it was intended for and, at least for me, no real noticeable drop in speeds while using it. Its on my laptop and my mobile device.

Wonderful product! Works Great and really does keep your idenity unknown.

The software works great, but it also blocks sites that I do visit, for those I have to suspend for a while.

Before purchasing this product, research its compatibility to the security software that you are currently using.

NordVPN and its customer support are useless. Installed the desktop app to immediately be told (by the app) that I needed an update. Went to the website and attempted to load the update, only to be told that I couldnt install any update because the app was already installed. Uninstalled the app to no avail - still, NordVPN refused to install a replacement app because it said I still had the app. installed. Ground my way through FAQs and self-help to no avail, doing all sorts of downloading of utilities and reconfig gyrations for nothing. Eventually succumbed to the chat support, worked my way past the bot, only to run into human customer service that put me through the exact same process that failed before. In the end, I ran through three separate uninstall attempts w/o success and ended up being given even more homework from the support rep. I decided to cancel the subscription, which it turns out comes w/ no refund after 30 days, in spite of NordVPN pushing multi-year subscriptions. All that to say that I find NordVPN to be a poor product w/ poor support and refund terms. I caution everybody against buying the product. The product is, in my experience, poor, the refund policy is poor, and their customer service support amounts to uninstall, reboot, install and a lot of homework after that. Just poor from start to finish.

It is a good VPN, but some of the servers are not registered with the major search engines so you end up with overseas locations as the local connections.

The product is easy to install and the installation guide was crazy to follow. No issue encountered. Easy to use. Get the job done.

I purchased the Nordvpn app on Amazon Prime Video. Product is represented to have30 day guarantee. When I tried to cancel and get a refund -- one day after purchase -- the company sadly refused because its Terms of Service are controlled by Amazons Terms of Service, neither of which were delineated until after the purchase. The fact that Northvpns website prominently highlights and guarantees a 30 day cancellation and refund is apparently inoperative because (1) its my fault that I did not read the companys Terms of Service (2) its Amazons fault and (3) most importantly because Nordvpn had its fingers crossed when it advertised its money back guarantee.