Paperless [Old Version]

I bought this application in December for $40+ and 3 months later they came out with a paid upgrade for another $40+. I tried to reach support, there is no phone support for this product and when I finally was able to get someone to return me email they said I should get on chat and they would fix it. I tried everything to get on chat and finally I realized that they had taken down the Chat support tool down as well. When I first received the software it worked OK, but when I upgraded my scanner and paplerless app, it all went bad fast and there was no support to help fix it. Buy at your own risk.

This is a review of the Feb 2011, version 2.0 release.

Im delighted with Paperless. I bought a ScanSnap 300M about a year ago and I was a little surprised at the lack of software included. I bought the only software I could find, Neat Receipts. It worked pretty good at first, but with 300 documents it has nearly become unusable.

Allows you to directly scan documents into a searchable PDF database on your Mac. Ive been using it for several months and it works rather seamlessly, especially if you have a Fujitsu ScanSnap scanner, which is really the best sheet fed scanner for the Mac hands down. Paperless allows you to have multiple databases for different types of items like receipts or documents. You can also create a PDF directly from a web page into Paperless, although this works best if Paperless is already open, I have found. Definitely two thumbs up from my experience.

I had high hopes for this product because Ibe been in need of a digital document organizer, and Ive really liked some of Mariner Softwares other products. That said, this particular product isnt worth the time or money.

The ad displayed on this page is incorrect. Only version 1.0 is available on Tiger, and Mariner is no longer supporting the Tiger version of the software. All other versions of the software run on Leopard and Snow Lepoard.

This was NOT working correctly, and when I reached out to customer service, they waited days to reply, and DID NOT HELP at all! They basically said I was on my own to figure out why it wasnt working on my own. Terrible!!!! There is a new version now, and nothing has changed. Still no customer service. DO NOT BUY!

I bought this software in conjunction with the Fujitsu S1500M scanner after reading reviews on various scanners. I have been very happy with both products and been able to get rid of a lot of stored paper documents. I am using a MacBook Pro with the latest Apple OS (Snow Leopard), which works great with both items. I also use two external hard drives, one for regular Time Machine backups that the Apple OS drives and the other is a drive where I keep a back up of the scanned documents. I plan to burn some documents to to a CD and keep those offsite. We have all lost hard drives at one time or another so having these backups is essential element to the plan.

DO NOT buy this software if you have an HP or Cannon printer / scanner. IT WILL NOT WORK! Im sure it works great if you want to spend $400.00 on a Fujitsu scanner.

I bought the software, Paperless by Mariner, for $49. I was so excited to scan all my piles of documents and finally get rid of my paper clutter. I tried several times to download the software, but the enclosed serial number is not accepted. I tried contacting Mariner by phone and email. I reached a recording indicating that the phone customer service has been shut down as of February 1, 2011. Theres been no response to my email that I sent over 2 weeks ago to request technical assistance. This software company is useless.