TurboTax 2014 Premier Investments and Real Estate Federal/State 2014 PC/MAC CD/DVD/Old Version

had to pay but not as much as last year. easy to use...

better than a cpa

CD drive needed

GOOD

The Turbo Tax Premier software arrived in a few days and was exactly what I needed and expected. Thank you, Al Yahanda

Not so crazy about it this year. There are some funny issues that left me uncertain about what I was supposed to do. I had one particular problem but their help line resolved it without much delay.

Did the job as far as figuring and filing taxes but something went wrong at the end when I tried to purchace the Audit Protection - I kept getting a script error and it would not complete the purchase so I had to go without or it would not let me proceed and e-file my taxes.

Very high quality.

Turbotax products are excellent a)d this was no exception. The price was right, too. Theres been some improvement since the 2013 version. A couple of items that had to be transferred manually (and in one unusual case, unearthed with Sherlock-Holmes-type techniques) are now carried over automatically from the 2013 return.

Turbotax is terrible and overpriced. They sneak in extra charges at the very end. This year they accidentally charged me an extra $39.99 and didnt notify me until my credit card had already been charged. So I got on the phone with customer support and spent about 45 minutes listening to the representative try to figure out how to work the computer in front of her. In the end I will get my $39.99 refunded, but it will be MAILED as a CHECK to my home address. And it will take 4-8 weeks. When I was told this, I said this is unacceptable and asked to speak with this representatives supervisor and she just put me on hold for another 15 minutes until I gave up. Im going to use a different tax preparation app next year.