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Scott H. Lewis
> 3 dayI have had my Xerox C400N printer for almost 3 years. It consistently produces high-quality print jobs in color and black-and-white. Very, very dependable. When it has needed service, Xerox eConcierge telephone service is responsive and iwell-informed, and the on-site service is prompt. I love this printer, but will probably upgrade to the C405 when this one reaches the end of its service life at 80,000 pages - I am at 60,000 now. One nice aspect to this printer is that it will print on 80# cardstock. Most printers will not do this dependably. Also, understand that the price of the printer is subsidized by Xerox, knowing that they will make up the difference when they sell you their toner cartridges. However, buying genuine Xerox toner cartridges also entitles you to free tech support and repair service. To me, that’s worthwhile, even though Xerox products are much more expensive than their generic counterparts. I would buy this product again in a heartbeat!
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S
> 3 dayDespite the rough shipping it seems to be working just fine! The box was all tattered and looked as though it had been through the mill. It was not even closed or secured. In addition, it was delivered upside down. Unable to load images.
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David Boykin, Wealth Rebuilders
> 3 dayThis printer is good for super rich people who can afford the ridiculous ink prices and can afford to trash it when they eventually get the dreaded Fault Code 092-320 or any of the other myriad of fault codes these machines are known for. Support is no use when it comes to these errors and simply suggests to use genuine ink, replace the ink, or replace the drum. Yep, tried all of the above and the machine still gives the Fault Code 092-320. Its an impossible error to fix. The phaser 6600 has a very similar well known issue with Fault Code 092-670. Xerox is basically selling $500+ printers with $500 toner sets that still fail and become throwaway printers. Do not buy.
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Edward Hvolboll
> 3 dayI purchased on March 5th of this year, 2021, and it is already broken. It will not feed anything through the bypass tray. This is a piece of junk. I do not recommend purchasing this printer!
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HighTechHick
> 3 dayBeen using this printer shared between 5 computer from a network server for 8 months now. everyone loves how fast it prints and how good the color is. only have about 4400 prints on it now, most of which are full page color. Do It Wiser aftermarket toner is the only stuff Ive tried and it works perfect. was just ordering more and thought maybe I should leave a review while Im here. waiting for an old Dell 21500cdn to die so I can get another one of these! maybe since were printing to it via a server 2012 print server we dont have some of the same issues as other reviewers, but it has been great for us so far.
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Marc Dodson
Greater than one weekThis unit costs a little more but well worth it.
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Koala Steve
> 3 dayGot this because I need to print a lot and often. First problem was it refused to work without a wifi adaptor.Fine spent the extra $50 to get that. [which lasted 3 months and had to be replaced]. After 8 months of working just fine it started acting up. Printings thousands of pages of random script, refusing to connect to computer, or just flat out not printing anything. Did every trouble shoot that is available from the company and it still wont work. cons Set up was annoying. Especially if you are unaware you needed that wifi adaptor. It NEVER connected to the wifi, i had to have the adaptor AND a cord to computer for it to print. Logs you out after a few minutes despite changing the settings. Jammed every 200 pages or so Just stops working despite being compatible it killed 2 USB ports on my computer pros: when it works it works great the laser printer was originally cheaper than buying new ink every other week. In the end I have this giant heavy pile of jink I cant use and cant get rid of. Highly disappointed in this overall. I needed a small business printer and got...junk. Either cover yourself and get the return insurance or find something better is my advice.
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Dan and Amanda Soethe
> 3 dayDidnt even get to use... paper jam upon completion of setup... While unjamming an internal paper guide broke...
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Joseph Steed
> 3 dayThis is the best color from a Laser Printer I have ever seen! I got this for doing Church Bulletins. We do about 30 a week and so far have had no problems. Weve only had it a few of months but this thing rocks! Getting started was a bit tricky, be aware that this printer wants to use the top Paper feeder instead of the bottom tray, even if you assign the bottom tray as the default. At least thats the problem we had. But once you load it, the resulting prints are so nice that that little inconvenience is hardly worth mentioning.
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Edwin H. Caldwell
> 3 dayThis is not a good home office option with the many layers of accounting and large network accounts for multiple users. If I wanted to print anything, I had to use wifi printing, that worked fine, but I had to email all the documents to my phone.