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Tony Sis
> 24 hourTech support is commendable and ability of the system to utilize other biometric access should we decide to use that feature
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Terrell Davis
> 24 hourI had never used anything like this before so I was concerned that it was going to be horrible. However this product was simple to figure out given the software that is supplied. It came packaged neatly and no problems at all. I had a little issue with the configuration but the seller answered my questions quickly with no hesitation. Great service! I bought five of these for my job.
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Byron
> 24 hourFirst of all, this product is a great value for its price! I have had this for a month and is working great. I will soon be moving the database to a new pc and needed to test. I then sent an email to the support team and they answered me right away! No kidding, within minute or 2. I inquired about how to move the database over or upload the backup. It was as easy as 1, 2, 3...The instructions given by Xiang Yun was easy to follow and when I followed those instructions, the system was operational on the new pc. These guys are great! I thought it was all talk but nope, I experienced their great support and easy install of their product. 5 stars all the way!
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Mike Henry - OC
> 24 hourI just needed the product for basic access control into our office. As I learned more and more about the software, I realized all of the uses I could have for it, including attendance tracking. I was able to connect with their tech support online and they helped me with some issues of getting the software running properly. they were very prompt and very helpful. I would recommend and buy again if needed.
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Laverne Thompson
> 24 hourProduct worked great! Easy to install. Great support with help with more advanced features.
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JNI2008
> 24 hourGreat system. Simple install. Instructions and videos are good. We install access controls daily and for a system thats half the price of the name brands, this system is great. 5 stars
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S. Storms
> 24 hourThe support is excellent and the system works flawlessly.
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Mr B
> 24 hourI have been installing and programming access control systems for over 20 years and this system is about as good as it gets. The default install has some of the more complexed features hidden, but an e-mail to support quickly gave us the features we wanted. We had an issue that I thought was a programming issue, but when I emailed support they quickly replied that it sounding more like two wires were connected incorrectly. They were right. This is a top notch system, with top notch support!
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Dylan
> 24 hourThis was what I was looking for. Customer service is fast and responsive and was able to take care of concerns and questions.
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Zachary davis
> 24 hourYou cant go wrong. If you attempt an install yourself and run into trouble. They are there for you. I recommend drawing your own schematics to keep track of each color of each device.