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D. A. Jennison
Greater than one weekMy lodge was looking for an upgrade to our old lodge access system. In my research, I reached out to another fellow lodge and they recommended this system. Installation is very easy. Installing the software on the computer required my son who is a software engineer to help me, but he installed and was ready to test the connection between the computer and the controller in 5 minutes. A time saver for anyone who has a large number of employees or members is that you can input the membership role from an Excel Spreadsheet. My only wish is that I had the names inputted into the software database using the Last Name, First Name, MI format. Not a big deal as we use membership numbers and that is actually an easier way to search. The software manual takes some getting used to as it is translated from Chinese. I recommend that as you learn how to maneuver your way around the software, create your own manual. The software, like most packages Ive used in my career, offers multiple ways to accomplish the same task. While I was waiting on the having the system installed, I had a number of questions. The technical support has been very good. I use email to ask my questions and they respond with a day or two. It helps to take a photo or screenshot of your question/problem to help speed up the reply. My suggestion to the vendor: 1) Have someone improve the English in your software manual. While it is okay for someone who is literate in software, making it easier for the working man to understand how to easily use the program; 2) Make is simple to find matching components and access devices (fobs or card keys) to purchase that match your system (frequency, etc). I also recommend that prior to rolling out, that you get a couple people who are proficient in using the software. It is simple to add names and assign devices, but not everyone is your organization will be comfortable with using the software and it is best to limit who has access to minimize problems from too many hands. Overall, Im very happy with the purchase and recommend that you consider it.
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Chanodel
> 3 dayVery reliable system, and the technical support is outstanding!!!! Would recommend to anyone ⭐️⭐️⭐️⭐️⭐️
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MAURICIO ALVAREZ
Greater than one weekSencillo de instalar
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JNI2008
> 3 dayGreat system. Simple install. Instructions and videos are good. We install access controls daily and for a system thats half the price of the name brands, this system is great. 5 stars
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Mr B
Greater than one weekI have been installing and programming access control systems for over 20 years and this system is about as good as it gets. The default install has some of the more complexed features hidden, but an e-mail to support quickly gave us the features we wanted. We had an issue that I thought was a programming issue, but when I emailed support they quickly replied that it sounding more like two wires were connected incorrectly. They were right. This is a top notch system, with top notch support!