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Desert Diva
> 24 hourBought a large hard-side Swiss Gear bag from our local luggage store. On its first trip, the wheel was ripped from the case by the baggage handlers. There is only one screw holding it in place. I attempted to get support from Swiss Gear using their on-line warranty report. Eight days later, still no response beyond the initial case number that was automatically assigned. I will never buy a bag from this company again.
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Michelle Johnson
> 24 hourLove it!
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Gina Garcia
> 24 hourRun smoothly ! Awesome luggage quality and Customs airport never had trouble until
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Bonnie VanDeVusse
> 24 hourGreat check bag. Not too big but holds a lot of stuff. Love the hard shell. Held up well on my first trip. Will see if that continues ...
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Dan Ivancho
> 24 hourGreat carry on bag!
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AW
> 24 hourHad this luggage for a few years, handle broke when trying to collapse the telescope. Contacted SwissGear requesting a simple replacement part, received a two page dissertation on all the steps one would have to take for resolution. No response to request just to send a new handle. Frustrating. Accidentally went to Victronix thinking it was SwissGear, they responded instantly and followed up a with a survey on their service. I know who I will go to for a replacement.
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Joshua Williams
> 24 hourIts spacious but worth the money? Idk using it on vacation soon. Will update... Not very hard case. Could be better.
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Joan K
> 24 hourThis beautiful, sturdy suitcase will be perfect for our upcoming 8-10 trip overseas. The handle locks in place well, the wheels allow it to freely roll in all directions. The zipper is a good quality. Dont hesitate to grab this one!
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Dr. Aglae Hegmann II
> 24 hourI have both the carry-on version and the 24 checked version. After a lifetime of mis-matched luggage it was time to have a nice set! I like that these have the 8 wheels instead of just the 4 for durability. I like the built in TSA lock. I also like the interior storage that comes built-in with these cases; which is helpful if youre moving from location to location frequently during a vacation. I expect that the carry-on version will last a very long time, but Im not sure about the checked one. There is no grab handle for the base and the case itself isnt light. You wont want to overload the 24+ sizes or its going to get damaged.
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karen
> 24 hourHighest quality and style for that price.Thanks.I like everything about Swiss gear.