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Dale
> 3 daydisappointed, handle broken in three trips and would not extend fully
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Colleen Hermann
Greater than one weekVery satisfied with luggage. Has been used a lot since Christmas and holds up and very sturdy. Love the USB capability for charging. Also love that the luggage expands when space is needed.
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jim bruns
> 3 dayit is light weight, easy to maneuver an best luggage buy i have made in a long time.
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Sandy Charles
> 3 dayGreat
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Mila
> 3 dayOn receipt, Suitcase looked fine, and the telescoping handle seems durable and fluid, and the wheels are a smooth ride, but the bottom of these suitcases have no handles. I read an article somewhere saying that when your suitcase has no bottom handle, baggage handlers have no choice but to grab your suitcase by the wheels which leads to faster broken wheels. In addition, for the last 10 years, my suitcase lifting has been made so much easier and more convenient getting suitcases in and out of the trunk and in and off the scanner belt and scales in the airports because of those bottom handles that my old suitcases have. Why would they make a suitcase, and am expensive suitcase too, without bottom handles in 2021?
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Sergio
> 3 dayWorked amazingly for travel, easy to push around and looks great. Very useful features like the locking mechanism.
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Alyssa
> 3 dayLove this brand and love these suitcases!!!
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Syncope12
06-06-2025Lightweight and easy to roll. It works well for short individuals, as well. It also looks very stylish!
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PET
03-06-2025It held up as a carry on on 4 diff flights. Fit above head on American Airlines and United. Wheels worked well.
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Lepsilak
> 3 dayI bought the medium checked-size luggage and its fantastic. I liked it so much, I bought the 19-inch carryon. I have experience with the combination lock and had the instruction card in hand when I changed the combination on my new carry-on. After resetting the combo, packing, and getting ready to leave for the airport, I wanted something inside the bag so tried to open it with the new combo. The bag didnt open. I tried everything, including contacting customer support to figure out how to open the bag. Received NO RESPONSE from customer service. All the help says to read the instruction card. Duh! The help also says to use the EXISTING combo to reset. Well...if the existing combo doesnt work, how the heck are you supposed to do a reset. None of it makes sense. So now, Im in Ecuador and have to consider busting the lock to get into the bag because theres no other way to get in.