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Forest Greenfelder
> 3 dayI gave my review 4 stars so more people would read what has really happened to a number of buyers of this Swiss Gear suitcase. I bought this suitcase for a Christmas gift. Upon first use (after the return window closed) the zipper broke & the suitcase fell open (& everything fell out) right in the middle of the airport. The breakage is obscured inside by the strip of fabric that is part of the interior lining. This is a nearly $200 suitcase that was used once & then it broke. Wouldn’t a responsible manufacturer reach out to the 20 plus people who wrote the very same review? Wouldn’t Amazon notice the negative reviews because of the zipper issue, or Swiss Gear respond by telling us how to fix it, or even mention a warranty that goes beyond the 1-1 1/2 months return window?
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World Traveler
> 3 dayThere is no Gunmetal color option as it defaults to Olive and selecting Gold color defaults to black. So be careful when selecting a color option, because when I informed the customer service representative about this issue, it has gone ignored. A replacement was eventually sent, but again its the wrong color.
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Ronald
> 3 dayI bought this as a carry-on for a recent trip. I already had a Swiss gear in black but the handle stopped going down easily and I hated being the person holding up a line while trying to check a bag because the handle wont go down. So I got this one, which matches a larger check-in bag that I have from Swiss Gear. I have used it for only the one trip, and it did fine. It has ample storage space and good zippers, and it is light weight and easy to handle. The wheels roll very smoothly. Well have to wait and see how long it takes for the handle to stop working on this one.
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The TRUTH man
> 3 dayTruly perfect. I can not imagine a way to improve it.
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Ellyn Dove
> 3 daySmooth roller. Love the hard sides.
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Syncope12
> 3 dayLightweight and easy to roll. It works well for short individuals, as well. It also looks very stylish!
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Aksana
> 3 dayI really like it
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Marina
> 3 dayIt’s lightweight and compact. Not too big and not too small.
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Marina Mama
> 3 dayI love this color! It’s lightweight and usb ready. You have to buy the battery separately though.
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KATHRYN
> 3 dayDisappointed, was very excited to have this suitcase for my frequent work travel. First use, the majority of the white coating was removed. I do not recommend the white color if you’re interested in keeping the white look. Very disappointing.