Acer Predator Helios 300 Gaming Laptop, Intel i7-10750H, NVIDIA GeForce RTX 2060 6GB, 15.6 Full HD 144Hz 3ms IPS Display, 16GB Dual-Channel DDR4, 512GB NVMe SSD, Wi-Fi 6, RGB Keyboard, PH315-53-72XD

I had this computer for a month and everything was great! Played Call of Duty Warzone on ultimate settings. Flawless game play and performance. Then I started noticing bright spots around the edges of the monitor. They grew and grew until it became a true hindrance. I decided to send it back in to Acer for repair while still under warranty. When I contact Acer to return the machine they gave me instructions on how to ship it but I was forced to pay shipping to their facility in Texas. No return kits or RMAs or anything. Then I waited 3 weeks while checking the Case Status page on their website with no advancement from Repair in progress. I finally contact them via chat and they say they were waiting on a part to arrive to fix it. I said fine, but it would have been nice to receive some form of communication saying that. Instead of keeping me in the dark. Then I checked the status a couple days later and it was Suspended. I contacted support again and they said it was irreparable and they would be replacing my machine. Again, I asked why there was no communication of this face. The agent said it had just been suspended at the end of the day do it probably didnt process in their system yet. I should get an email in 1-2 business days. I asked him to mark my case as urgent because it had been so long with no information. So I waited 2 more days with no contact and finally I initiated again asking about the replacement. They said my case was still suspended until they find the right replacement and that I would be notified via email when it shipped. I said yeah right, like all the other ZERO emails I had received. She said she would escalate my case so I would receive a phone call from the support team. I said it was supposed to have been escalated 2 days ago! Needless to say Im still waiting for this elusive phone call.

Great for gaming a little bit hot for the room, but fast as hell. Great for quality for the price. Been using for a month now.

The specs for the cost on this computer are okay, but there are just a few nagging problems I had with it that led to me returning it.

Great product

Solid gaming laptop. Intel i7 10th gen and a 2060 rtx in a well built shell for $1400, a great deal. Loving it right now. So far so good. Customizing keyboard color is pretty nice too.

Muy bueno el envío llegó muy rapido a colombia... el computador posee las especificaciones tecnicas descritas, muy bueno para juegos y trabajo.

This thing can run triple A titles on max or near max settings. An rgb keyboard to customize your style, and sleek aluminum frame for a nice sturdy body.

Bought the Helios 300 and the Galea 310 headset Pair. According to Acer Support, the jack on the laptop requires OMTP whereas the headset is CTIA. It was only recognized as a headphone when inserted due to the differences in the plug wiring.

My older gaming laptop had a touchscreen, DVD-CD player but this one doesnt have these. This laptop has a smaller internal memory, and a newer CPU and graphics card but is more expensive. And my old laptop was 7 years old and failing somewhat but I wouldnt have replaced it yet if it hadnt been ruined by my grandson spilling apple juice on it. It has been an adjustment trying to get this computer outfitted with the software I was used to using and Im still trying to get all I want and need. So those factors influence my rating of this computer. I look forward to being able to do VR once I buy the goggles and get the software; my older computer was not capable of VR. I also admit I dont know how to use some of the features of this computer so I need to learn how to use overclocking, for example. But it is great to have a new, faster computer and, in the final analysis, that is probably most important.

This laptop has done nothing but impress me since making the purchase. I have yet to play a game that it cant handle smoothly on ultra settings, including but not limited to: theHunter, Witcher 3, KC:D, Assassins Creed Origins, Battlefield V, etc. It is also great for animating, rendering, and video editing.