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Dr. Lexi Bahringer
> 3 dayI purchased it with 17gb of RAM but it came with 20gb. Was supposed to be a 256gb SSD but it came with a 1000gb SSD. Bonus. Paid the expedited shipping, $65, but it took almost a week so the fee was waived! Sweet. It is a lot heavier than I thought so I assume the case is much stronger than my five year old ASUS laptop.
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Lauren
> 3 dayI bought this laptop a little over a month ago and since having it 2 keys have popped off just while I was typing and I am unable to pop them back on. They do not look broken, they just wont go back on and it is super frustrating. I reached out to the seller and did not hear back. Has anyone else had a problem with their keys popping off while typing? If so, any feedback on how to reattach them would be greatly appreciated!
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curtis w.
> 3 dayDont trust them. Computer does show the extra ram, the speeds ok but not good. However it crashes on me frequently. The PCs basically new have hardly used it and downloaded nothing. Even googling without clicking any links the whole thing crashed on me. Plus the graphics are horrible. Ive seen cheaper computers 5-6 years ago with better graphics. Which makes me wonder if they tampered with the graphics card. Only buy your computer brand new. Dont trust anyone you dont know to mod it.
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Gregory Svanda
> 3 dayBacklit keyboard is great, fast processor and solid state hard drive make this a good replacement computer
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Rhonda Stovall
> 3 dayAt first, I thought this was a little expensive for a refurbished laptop. After my son opened it and started using it, I was truly impressed! It performs just like a brand new computer, and he is very happy with the purchase.
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Joshua Skipper
> 3 dayThis computer rarely works. We are lucky to have it turn on!
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Cathy T
> 3 dayThe battery doesnt last very long and it does freeze up every now and then. Other than that it is a really nice laptop
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Vincenza Gislason
> 3 dayThe computer stopped working after 3 months and Asus does not help getting the computer to them and then they want to charge to fix it stating it was purchased through a third party vendor. I would not buy any Asus product again.
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Kindle Customer
Greater than one weekThis ASUS laptop sucks, wont turn on and I tried all of thier video fixes, still nothing, junk dont buy this because you probably have a 50/50 shot it will work longer than a couple months
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Emily
06-06-2025I was really enjoying my new computer. It was running smoothly and meeting all my basic/work needs. I generally only run a web browser with a few tabs and some subtitle editing software for work. However, after only a month of use it now just randomly shuts down every few minutes making it nearly impossible to get work done in a productive and timely manner. Im really frustrated with my purchase and hoping this improves. Its shut down 3 times just while writing this review.