Coolife Luggage Expandable(only 28) Suitcase 3 Piece Set with TSA Lock Spinner 20in24in28in (lake blue)
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Sarah W.
16-01-2025Bought luggage, attractive and lightweight but went to set the lock to our codes and not one of the three was I able to do that. Where you are to push down on there was nothing there to click so that we were not able to put our code in. Will have to use our own TSA locks on zipper pulls.
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JoAnn Hamamura
> 3 dayLove this set. Color beautiful. Seems sturdy. ( haven’t used them yet ) Roll well, zippers work. Purchased for cruise so sturdiness and eye catching color wanted.
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dani w
> 3 dayIve used it three times so far. Holds up great, no issues with zippers or seams. Wheels spin great, very easy to maneuver
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Michelle
> 3 dayI got this luggage and then our trip was canceled. So, I waited to write a review till I could use the luggage. I finally did and it does not stand up. On arrival I was happy with the luggage. Great look, wonderful color, lots of space, zippered divider, extended 2 year warranty, etc… Took it on a trip and found it doesn’t roll as well as my husbands (which is a different brand). His wheels also don’t stick out as much and are therefore less of a problem in overhead bins. I also think that contributes to it not wheeling as well and wanting to tip often when changing surfaces to leaning on two wheels and being pulled, instead of gliding along. The 2nd time I used the luggage the interior divider ripped below the zipper as I was zipping it. I’m not thrilled but, there is a 2 year warranty so I figured, not a big deal. It took me a bit to figure out how to contact them. Apparently it is all done through Amazon. For the rip in the lining (right below the zipper on the divider) they said that after “…Taking into account the long time and energy that it would take to process a return….” That I keep the product and they will give me a refund of $20 for the inconvenience. I let them know I don’t want $20, I want a fixed item. They wrote back and said after checking with a supervisor they can do $35 refund, but they only offer partial refunds for lining issues….. I’m not happy. Not with the product, the warranty or the customer service. Needless to say, I would not recommend and will be putting that partial refund towards a better quality of luggage from a different company. *****Update after the above review: After leaving a 1 star review Coollife called me and told me they they felt bad about the issue and wanted to offer me an additional $30 refund. I said okay, and then they told me I would need to delete my review or update it to 4-5 stars and then they would issue the refund. I politely told them that I would not delete or give them 4-5 stars for a $30 payment. I was then asked if I would update to 4-5 stars or delete my review for a new piece of luggage to replace the one that was damaged. I let them know I would delete my review but not upgrade their stars if they fixed it by replacing my 28” which is currently the problem. The man let me know they would send it as soon as I deleted it. I asked him to wait and took screenshots of my review before deleting it. I let them know I deleted it and then was informed that since I bought a set the luggage what they send will be different then what I bought since they will be sending one sold individually instead of in a set. I asked if it would be the same color at least and was told it will be similar. They then sent a link for me to choose. I bought a dark purple set. My options were: Caribbean blue, Charcoal, Radiant Pink, and Teal. None of which are even close to my color. I choose the Caribbean blue and will have a clashing set until I buy something else. I would say the replacement suitcase is a nicer piece than the set ones. More zippers inside the lining, a better lock, etc. However, I am upset that they didn’t tell me in advance and waited till I deleted my original review before giving me all the catch-22’s that I never would have agreed to. Also, I am upset that I had to fight with them to fix it in the first place. The set isnt bad for the price, but it wont last long term and isnt amazing. It is a middle of the road set where you get what you pay for.
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claire
> 3 dayThey feel great and are easy to maneuver in any direction.
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Dee
> 3 dayIve only used the smaller size and it worked great. Its lightweight and holds a lot. And of course the deep purple color is just what I wanted. Ill be using the larger one in a few weeks but I anticipate that it will work just as well if not better.
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Nicole Burns
> 3 dayI got another set of these after my last were destroyed by the airlines. I had hoped after 5 years they were stronger but after 1 trip the medium size suitcase was once again dented and even has a hole in the exterior of the case. The large survived the airlines and the smallest never experiences the airline checked bag torture so it had held up so far.
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Kirico
> 3 dayWhile I was traveling, the smallest case slipped out of my hand from the top of the escalator all the way to the bottom. It withstood the fall. Durable!!
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Amanda
> 3 dayokay, well it wouldnt let me upload a photo. but on our way out of town we got into a car accident where someone t-bones us. the luggage was in the bed of the truck and the large piece flew out across the street. this luggage is durable and only had scrapes from sliding. the medium one had a corner pushed in. One of the wheels broke but was still usable due to its 2 wheel design per corner. id buy this again.
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Harold Beagle
Greater than one weekThis luggage is very durable and well made,all the wheels operate as the should, rolls nicely. Great value and has TSA locks