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Arnold Baum
> 3 dayThe luggage looks good and I was happy until 3 years after purchase (we dont travel that much) a wheel broke. Emailed Coolife and they said it was out of warranty. I told them that I just wanted to buy a new wheel from them. I was told they dont sell parts. Asked where to buy and who made the wheels. Told they make the wheels. I have tried many other replacement wheels but they dont fit. You would think they could have found me a wheel. Very disappointed. Would not buy again.
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Greta E.
> 3 dayEverything about them is good. Love how inside mesh compartment sips close so all stays organized...
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Mark L.
> 3 day***UPDATE*** THE SELLER CONTACTED ME TO MAKE IT RIGHT AND REPLACED THE DEFECTED PIECE OF LUGGAGE!! We have used the 2 smaller suitcases with no issues. The first time we used the large suitcase the seams with the zipper have started to separate from the suitcase!
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andreacperri
Greater than one weekExactly what I was looking for. Great price.
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Nicole Burns
> 3 dayI got another set of these after my last were destroyed by the airlines. I had hoped after 5 years they were stronger but after 1 trip the medium size suitcase was once again dented and even has a hole in the exterior of the case. The large survived the airlines and the smallest never experiences the airline checked bag torture so it had held up so far.
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John
Greater than one weekThe suitcases were packaged very well and I havent had any problems with them and I travel frequently. Just what needed.
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Katbela
Greater than one weekGreat colors and love these. Cant wait to test them out to Bali!
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Sass
> 3 dayUpdating after receiving a replacement (added side by side pictures- summer 2019)... Yes, this suitcase is nice to look at. No this suitcase (at least my experience with the larger one) is NOT durable as advertised. The advertisement reads: Made of lightweight and durable 100% ABS material, with an impact-resistant hard shell, Molded corner guard reinforcements for absorbing and deflecting shock for maximum impact resistance. My first experience with the larger unit of this set is that is lovely to look at and lightweight, but does not have the durability and so-called maximum impact resistance that it is advertised to have the capacity for. Also, just to be aware if you did not catch the updated section of the description, the other two suitcases dont expand (as one would assume from the expandable headline wording- only the larger suitcase expands). I was initially very disappointed, and as someone who travels frequently, found this not worth the buy since it busted (and was not over the 50lb weight limit) after 3 flights. I was able to get a hold of customer service to send pictures and they swiftly (since I was in the midst of traveling) sent me a replacement to the address Ive been staying at while out of town (it didnt come in the color of my set and the wheels, and inside pockets are different) so that I can fly home with a new suitcase. Ill update on whether the suitcase holds up after this flight, and if so, will update when I travel again in November and end of December/January when I have bigger trips... UPDATE Winter 2020: The replacement suitcase that I received is much better quality than the ones purchased as a set (with the raised wheels)- if you want to buy from this company, I would recommend the version with the wheels that are closer to the base of the unit! I would give the replacement suitcase a 4 rating (which I have finally changed this rating to), but the set of suitcases as a whole (because of the large bag that busted so easily) only gets a 2-3 rating. So be conscious when purchasing this set!
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Jennifer
31-03-2025I bought this set for my daughter to take to Europe. However, I borrowed the carry-on to use on my honeymoon. Unfortunately, it was stolen and it as it turns out she is only able to take a carry-on to Europe. I would really like to be able to replace the stolen piece without having to buy a whole new set.
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Bria
> 3 dayLove this luggage. I do wish there were more pockets on the inside. But otherwise great product. The design stands out! So easy to roll. Champagne color makes it look more luxurious