GE Lighting CYNC Outdoor Smart Plug, Bluetooth and Wi-Fi Outlet Socket, Weather Resistant Plug, Voice Control Outlet, Works with Alexa and Google Home

Used for Christmas decorations. Liked Alexa integration

We are very happy with this product. It works great with Alexa and does just what we need it to do.

We changed our internet service and our original outdoor smart plug wasnt compatible. This one is. Extremely easy to install and works flawlessly.

I have two of these. Pretty much everything in my home is on a smart device. I have an Echo Dot and/or Echo Show in every room, even on my screened in porch. I have multiple smart plugs and smart bulbs, a Ring doorbell and a smart lock. All this is to point out that I am VERY familiar with setting up smart devices. This is one of the worst to set up! Both of them took MULTIPLE attempts before I was able to get them to complete the setup process. With the second one, I finally gave up and sent an email to their support. Unfortunately, they are closed on the weekends, so I got an email back that said they opened on Monday at 9am and would get back to me. They didn’t reply back to me until late Tuesday afternoon and told me that I needed to try to use a different name to set the plug up, not the one I used for my first one! Duh! I politely let them know that I’m not an idiot and that I had used a different name all 6 or 7 times I attempted to get the stupid thing to connect! I eventually tried again and fortunately it finally connected! What both of mine did (in case you buy this and have the same issue) - it would go through the whole set up, naming the room the plug would be in, naming each outlet, connecting to the WiFi, etc and the last step would say “Cannot add device” (see photo). When it finally was able to set up it was after I had had to turn my phone off and back on (for a completely unrelated issue), so maybe try that too. Once installed, it was super easy to add it to my Alexa app and it works great. The onscreen set up for it is great with animations showing you step by step. They just need to do something to make it connect and finish the set up better. Would easily give this 5 stars if that were fixed.

Easy to use and works great controlling my spot light and Christmas lights

Setting up the plugs in the cync app is easy and they work great. The problems lies with setting it up with alexa. I was only able to get 1 side on 2 plugs working. It is almost like alexa gets confused with it. I even had the plug replaced and it did the same thing with all three plugs. Basically I am only able to control one outlet on each plug because alexa cannot find the second outlet on the plugs. I also spent plenty of time on the phone with both GE and Amazon alexa support. Neither know what is happening or how to fix it.

It works great and as intended, but needs to be unplugged and plugged in about once a month to reconnect.

I had an issue and called customer service. Ken was so helpful!! I love this plug. We use it for our outdoor lights.

I used this for holiday lights and I love the timer. I can set it and just forget about it. My lights would come on when I wanted them to and turn off when I wanted them off.

App is the worst I’ve ever tried to use. Have used it for a couple of years and has been a family joke that the app is possessed, with random turn-on and turn-off of outdoor lights and fountain. Much too much time spent, unsuccessfully trying to find causes in app. Finally had enough and am replacing!