Plug never connected to Alexa, which is thy I bought it. Ill keep it & use it someplace in my home and yes Ill buy another one

Working well so far, its only been a month. It was a little tricky getting it to recognize my wifi but that is more a user learning curve than a product issue.

I bought this so two electric toothbrushes could be plugged in and only use one outlet. My toothbrush stopped charging, so working with the toothbrush company, they issued another toothbrush. Then the other stopped working, and thats when I started doing research on the smart plug. I think its a stupid plug, and now its past the return date. Update: the company reached out to me and apologized for my experience and refunded me the full amount. They are a company of integrity and I applaud them for that. I would consider their product in the future, using it how its intended to be used.

I love how easy these are to set up. I purchased some from another company and I have to struggle to get the app to find those. I ended up replacing them all with these. I like having two separate plugs. There are some that are set up with one plug on a timer (lamp, wax melter, etc) with the other one always on. When I bought a new router it took me 5 minutes to reset them. Most of that time was getting around furniture to the plug. I havent had any issues if the power goes out. they just automatically reconnect. I havent figured out how to connect to my Alexa, but it works fine with the app on my phone. Plus, this way I can turn the lights on and off no matter where I am so it looks like Im home. Definitely worth the money.

I have several different brands of smart plugs that I control through the Smart Life app. I wanted to add a double outlet, and ordered this one at a good price from Amazon. The set up instructions were confusing at best, so I contacted BN-Link customer service for help. The plug turned out to be defective, so the company quickly sent a replacement. A couple things I did learn about connecting this plug - select BLE + Wi-Fi as the device to add to Smart Life. There are two buttons on the plug, only need to push one of them for power to connect Wi-Fi to the whole outlet. The two outlets on the app and the plug aren’t separately identified - you have to plug something in to see what controls what. In spite of the quirky instructions and the initial problems, the unit is working well now. Thank you to Steven, Darren and Dianna in customer service for their help.

Works well. Two plugs, you can use them individually.

The available app does not work on the current version of Android OS. Luckily I had an old iPad and was able to connect to the plug using the HBN app on it. Buyer beware.

I really do like this dual smart plug. It was a little tricky to get set up. I was confused as to whether you had to set each one separately. As it turns out once you set one the other is automatically set as well. You do have to go back out once they’re set up and get them online. That was something I found out after setting up schedules for both plugs. I also thought it would be solid blue lights once set, but they’re red. I’ve clicked the on and off button on the app on my phone a few times and it’s on, so solid red is where you want them. I used this plug on my aquarium light for the plants in there as well as my lamp in the living room which has always been set up on a schedule on a smart plug so I don’t forget to turn it off.

I couldnt figure out how to connect it to my phone and set it up, not user friendly, no instructions, but once its set up it works well. You need a tech friendly friend to set it up.

Used to control lighting